Operations Manager Business Development
Resume:
Joseph
Dizon
Objective
Seasoned professional with over 20 years of
experience in operations, sales, and business
development. Proven ability to build strong client and team relationships, streamline processes, and drive organizational growth to consistently achieve business objectives.
Experience Business Development & Operations Manager Decor8 Enterprises Philippines – Quezon City June 2023 – August 2025
• Directed operations for a modular building company specializing in cabinetry and hardware.
• Developed and executed business plans to acquire new accounts and expand market reach.
• Identified and nurtured relationships with clients, partners, and key stakeholders.
• Set and monitored sales targets for team performance.
• Oversaw warehouse inventory management, procurement, and order fulfillment.
• Conducted business reviews and implemented process improvements.
• Managed recruitment, employee development, and HR compliance.
• Coordinated with production and design teams to meet project timelines and client expectations.
Supervisor / Partner
Blue Tranquility – Quezon City February 2012 – April 2022
• Managed spa operations, ensuring service excellence and profitability.
• Developed marketing programs to increase customer retention and new client acquisition.
• Managed budgeting, payroll, and expense control.
• Led recruitment, scheduling, and staff performance coaching.
• Maintained vendor relationships and optimized inventory management.
Operations Supervisor – Fish Broker
Viba Consignacion – Malabon Fish Port June 1997 – March 2010
• Maintained client accounts and ensured operational and financial accuracy.
• Managed cash handling, collections, and disbursements.
• Coordinated transport and delivery logistics for fish supplies.
• Negotiated pricing and maintained transparent client records.
• Ensured product quality and regulatory compliance. Car Salesperson
Suzuki Philippines – Quezon City, Philippines/ December 1996- May 1997
• Assisted customers with vehicle selection, financing, and documentation.
• Conducted test drives and presented vehicle features and benefits.
• Met and exceeded monthly sales targets through proactive follow-ups.
• Fostered customer loyalty through after-sales service and relationship management.
Education
Far Eastern University –
Manila, Philippines
AB Mass
Communications
(Undergraduate)
Holy Child Academy –
Novaliches, Quezon City
High School Graduate,
1991
Skills
• Communications
• Client Acquisition
• Operations
• Sales
• Customer Service
• People
Management
Activities
• Prulife Phils (2017)
• Amway Phils
(2020)
• The Feast
Contact
1310 Alma Avenue W202
Walnut Creek, CA 94596
****************@*****.***.**
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