Quality Assurance Manager

Laura Hohman

Home 678-***-**** Mobile 770-***-****

*********@*****.***

Dawsonville, GA — Open to Remote or Hybrid (Alpharetta-area) roles

Professional Summary

Strategic and results-driven QA Test Manager with 15+ years of experience leading manual testing initiatives, managing global QA teams (onshore/offshore), and ensuring product quality for enterprise IT and security solutions. Specialized in Identity & Access Management (IAM), Data Loss Prevention (DLP), and cross-platform testing. Proven success in both Agile and Waterfall models, with strong leadership in test planning, execution, and process optimization. Comfortable with DevOps pipelines and eager to grow automation skills in modern frameworks.

Professional Highlights

•15+ years of experience in QA leadership, test strategy, and cross-functional team coordination

•Led manual and security testing across desktop, mobile, and cloud (Azure) platforms

•Managed QA for global software rollouts with teams in India and the U.S.

•Experienced with DevOps, CI/CD, and QA governance in regulated environments

•Familiar with automation tools and scripting (Selenium basics, Python, SQL) — open to training in automation

Core Competencies

•QA Strategy & Test Leadership

•Manual Testing Regression UAT

•Agile & Waterfall SDLC Management

•IAM & Security Tool Validation (CyberArk, PingID, Azure)

•DLP: Broadcom, Microsoft Purview

•RSA Archer

•Offshore Team Coordination

•Test Case Management Defect Tracking

•Cross-Platform Testing (Mobile, Windows, Mac)

Tools & Technologies

Azure DevOps, TFS, ALM, TestLink, ClearQuest, Wireshark, SOAPUI, AppScan, SQL, BrowserStack and more.

Familiar with: Python, Visual Studio Code, PyCharm

Professional Experience

Tata Consultancy Services @ EY – QA Functional Test Manager

Alpharetta, GA Sept 2017 – June 2025

•Led QA for global security tools including Zscaler, OpenDNS, CyberArk, and Azure-based DLP implementations

•Led QA for GRC Archer project for workflows with various forms for security tracking.

•Managed test estimates, planning, and communication with cross-functional stakeholders

•Directed offshore QA teams in India; provided training and process guidance

•Oversaw security validations for IAM tools (Active Directory, PingID, mobile auth, YubiKey, WHFB, Biometric authentications)

•Maintained, created and tracked progress in Azure DevOps, ALM, and TFS

•Authored operations manuals and global rollout guides

•Created and conducted tests for workflows for customer forms on GRC platform, RSA Archer.

Ernst & Young (Direct Hire) – Assistant Director, QA Functional Test Manager

Alpharetta, GA Jul 2015 – Sept 2017

•Directed QA for enterprise IT projects: BitLocker, DLP Analytics, Skype for Business, OIM, FIM, and active directory user onboarding

•Validated security policies and access roles across multiple platforms

•Created detailed test plans and coordinated team execution in Agile environments

•Collaborated with DB teams to simulate real-time scenarios with OIM

Landis+Gyr – Lead Software QA Engineer

Alpharetta, GA Jan 2010 – Jul 2015

•Led QA of Electric Meter Management System software, including router/meter testing

•Manual and automated security testing conducted and validated encryption protocols

•Oversaw test environment setup and hardware-software integration

•Developed training content for QA staff; introduced Agile practices

•Managed and maintained meters and collectors and equipment for QA Lab.

•Conducted defect triage meetings and ensured resolution of issues reported by reproducing issues and testing fixed defects before delivery to customers.

•Ran Appscan on developed applications and reported results.

Education & Certifications

B.S. Computer Engineering Technology – Southern Polytechnic State University (KSU) GPA 3.5

A.S. Electronic Engineering Technology – Chattanooga State Tech GPA 3.6

Certifications:

•Microsoft Azure Fundamentals (AZ-900), 2021

•ISTQB Certified Tester – Advanced Level (CTAL), 2015

•ISTQB Certified Tester – Foundation Level (CTFL), 2012

•Certified Scrum Master (CSM), 2013

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