Accounting Manager, Sr. Accountant

SUZANNE T. ROY

Blaine, MN *****

612-***-**** *******.*******@*****.***

www.linkedin.com/in/suzanneullman/

EXECUTIVE SUMMARY

Finance and Accounting Executive with proven success leading diverse teams to achieve outstanding results. Excellent problem solving skills, critical and strategic thinker, third-party relationship management, negotiation and cross-functional team leadership skills. An energetic and innovative team leader that consistently meets commitments and drives win-win solutions. Extensive experience across diverse business areas in:

● Vendor Management, Contract and Pricing Negotiations ● Treasury and Cash Management

● Financial and Compliance Audits ● US GAAP Compliance

● Shared Services/Operational Accounting ● SAP/Financial Systems Implementation

● Acquisition and Divestiture Accounting ● Mortgage Loan Servicing Support; Print Vendor statement production

PROFESSIONAL EXPERIENCE

ENTERPRISE MINNESOTA, Minneapolis, Minnesota 4/2024 – 10/2024 Accounting Manager

● As a member of the Finance Team, the Accounting Manager shares the responsibility for the timely and accurate preparation and reporting of the organization's financial condition through standard financial reports and special target audience reports. In addition, the Accounting Manager ensures the Senior Accountant and Accounting Associate have the appropriate tools, training, support and feedback to perform their job accurately and efficiently.

● Oversee financial duties such as organizing the monthly and annual financial close process along with the annual audit.

● Analyze financial/operational data to track/trend performance

● Analyze project data to ensure accurate project allocations

● Prepare and publish operations reports on a scheduled basis

● Day to day operations include: Accounts Receivable follow up on past due accounts, oversee the timely execution of Accounts Payable, Accounts Receivable, Payroll and other core functions, Cash tracking and forecasting, ensure contracts are monitored to ensure compliance and appropriate documentation is submitted by staff.

● Budgeting and Forecasting such as the Annual Budget process, partnering with the VP of Finance on regular forecasts to meet organizational needs and grant reporting requirements.

● Fixed Assets: Maintain fixed assets records, prepare necessary financial entries and ensure that inventory is kept up to date for insurance purposes.

● Grant Reporting: Supervision of Staff Accountant responsible for preparing reporting for granting partners, including State and regional granting agencies along with federal partners (NIST/MEP) Supervise the Senior Accountant and Accounting Associate

● Evaluate the staff's on-going and annual performance, ensuring annual goals were on track; Encourage the team to suggest process improvements by allowing them to take ownership of their processes, role and responsibilities

● Special projects and analysis as requested

WAYSIDE RECOVERY, St. Paul, Minnesota 5/2023 – 4/2024 Controller

Oversee the finance and accounting department operations. Responsibilities include monthly financial reporting preparation for Senior Leadership and Board of Directors, daily cash management and payroll preparation. Management and coordination of the annual budget process. Supervise the Staff Accountant and Accounts Payable Associate, providing daily leadership and work direction. Key contact in all financial audits including annual audit and external agency audits. Oversee Grant Accountant ensuring grant activity is billed and collected timely.

VENTURA ESOP, Minneapolis, Minnesota 9/2022 – 3/2023 Controller

Responsible for the financial operations of the business. Managed day-to-day accounting operations (A/P, A/R, invoicing), general ledger, monthly financial statements, management reporting and analysis. SALO, Minneapolis, Minnesota, 4/2022 – 8/2022

Consultant: Accounting and Finance

Completed contract assignments in the areas of accounting and finance. Assignments included both corporate and non-profit accounting functions. Company examples are Tennant and the Minnesota Opera. AAA MINNEAPOLIS, St. Louis Park, Minnesota 8/2017 – 4/2022 Vice President, Finance and Accounting

Executive level leader and officer of a tax-paying not-for-profit corporation with over 200,000 members. Responsible for all financial areas including but not limited to monthly and annual financial reporting, Board of Directors reporting, financial and other audits, corporate investment portfolio management, corporate insurance coverage and annual company budgeting.

● Oversaw all finance and accounting functions for AAA Minneapolis, a company with six business lines which include Membership Dues & Services (ERS), Travel Agency, Insurance, License Services, Travel Store and Driving Programs.

● Led a team responsible for all finance and accounting functions such as financial reporting, forecasting, accounts payable and receivable, fixed assets, payroll, inventory accounting, cash management, account reconciliations and more.

● Participated in all external Board of Directors meetings, providing updates on a wide variety of financial matters.

● Managed daily cash flows to ensure adequate funds were available to support company expenses; borrowed from or invested in the corporate investment portfolio as appropriate.

● Conducted legal contract reviews and negotiations with third-party partners to ensure terms were agreeable and provided mutual indemnification to both parties.

● Primary contact for financial and operational audits conducted by external auditors, compliance and regulatory entities (Corporate Insurance, IRS, AAA National)

● Responsible for financial and accounting matters related to the company’s non-profit 501(c)3 organization, Minneapolis Auto Club Foundation for Safety.

DITECH, St. Paul, Minnesota 3/2014 – 5/2017 Vice President, Loan Servicing Support Executive level leader with broad-reaching management responsibilities for a diverse set of mortgage servicing business areas within the Loan Servicing Support organization consisting of 100+ employees.

● Oversaw third party and cross company project management of loan portfolio servicing transfers to Ditech servicing systems including management of transfer related data, data mapping, data integrity and document image transfer onto Ditech servicing systems. Completed approximately 700 portfolio transfers of 1 million loans with a total of close to $130 billion in unpaid principle balances ensuring compliance with all CFPB, investor and state regulations.

● Managed all areas of monthly billing statement production for approximately 2.2 million monthly customer billing statements, both paper and electronic, with two third party print vendors. Responsibilities included daily statement validations and approvals to third party print vendors, annual privacy notifications, agency or other required statement messaging and marketing inserts while remaining in CFPB compliance.

● Responsible for all aspects of year-end IRS and state tax reporting on all loan portfolios including 1098’s, 1099’s, year-end tax letters and year-end tax analysis statements including coordination with third party print vendors and cross functional business areas.

● Created and led team responsible for all third party print vendor relationship management functions across Ditech. Responsibilities included contract negotiations, score carding, management reporting, RFP’s, SLA monitoring, issue management, escalation and resolution and invoice reconciliation and analysis.

● Provided leadership to the Operational Control team with audit and control responsibilities including audit finding oversight and testing for SOC-1, SOX, HUD, CFPB and state exams. Team also had oversight for executive leadership reporting and governance of millions of dollars of customer unapplied payments in a suspense status related to bankruptcy, loss mitigation, collections and other areas.

● Managed Data Integrity team focused primarily on the loan transfer process in addition to broader company data integrity in core servicing and ancillary systems.

● Supervised a team of project managers and user acceptance testers focused on Loan Servicing IT and non-IT related projects and system implementations and upgrades.

● Responsible for team working all areas of borrower payment exceptions, accounting and general ledger reconciliation, daily cash payment deposit reconciliation and payment processing related research functions. TARGET, Minneapolis, Minnesota 4/1998 – 12/2013

Sr. Group Manager, Treasury Banking (2007 – 2013)

Oversaw global cash management and corporate banking functions averaging $2.5 billion in daily cash flows including short term investing and borrowing and a team of 25 employees.

● Managed complex daily cash positioning processes involving timely and accurate daily cash flow forecasting, global bank account funding, commercial paper market activities, short term money market fund investing and all related cash accounting resulting in accurate daily funding of 1000+ bank accounts.

● Negotiated legal agreements and pricing contracts resulting in consistent year over year bank fee expense reductions. Cultivated productive relationships with banks, armored carriers and external auditors.

● Established and maintained a variety of corporate cash management policies and guidelines including short term investing, electronic payments, security and compliance policies to ensure principal preservation, limit third party credit risk exposure, security of corporate cash and minimize access to secure and confidential data. Managed and approved a variety of quarterly SOX security reviews. Sr. Manager, Financial Accounting – Target.com (2006 – 2007) Managed all financial and operational accounting related functions including a team of 15 employees.

● Produced accurate and timely month end financial statements and account reconciliations through effective general ledger and accounts payable processes and controls.

● Presented month end financial statement results to cross-company Finance leaders.

● Reorganized the accounting team to more effectively support Target.com project accounting related to Target.com cross-company business initiatives.

● Managed the relationship with the Amazon.com finance partners resulting in increased financial data accuracy and integrity.

● Led all finance and accounting divestiture activities including transition services related to the sale of a Target.com subsidiary.

Manager, Financial Accounting & Control - Financial & Retail Services (2002 – 2006)

● Provided leadership for all financial accounting and accounts receivable accounting functions with a team of 30+. Provided project accounting support in the areas of credit cards, banking, gift card initiatives and divestiture accounting related to Mervyn’s and Marshall Fields. Manager, Financial Control – Accounts Payable (1999 – 2002)

● Managed a variety of accounts payable accounting related processes ensuring accounting integrity in accounts payable financial systems. Played a key role in a variety of Accounts Payable related system implementations. Sr. Staff Accountant – Inventory Accounting (1998 – 1999)

● Delivered accurate perishable accounting inventory results for the SuperTarget pilot program which included: inventory analysis, month end accounting, inventory system issues identification and resolution, database management and query reporting.

SUPERVALU, Minneapolis, Minnesota 6/1992 – 3/1998 Business Systems Analyst – Forecasting, Planning and Analysis (1997 – 1998)

● Provided budgeting, forecasting and analysis at the corporate level including coordination of the annual budget process, budget system administration and preparation of annual board of directors budget package. Sr. Staff Accountant – Corporate Accounting (1992 – 1997)

● Gained a wide variety of accountant and supervisory experience in the areas of Internal and External Financial Reporting, Fixed Asset, Lease and Retail Accounting. SYSTEMS EXPERIENCE

● Microsoft Dynamics

● Oracle Netsuite

● SAP

● SAGE Intacct

● QuickBooks

EDUCATION

Bachelor of Science in Business, Accounting, Carlson School of Management, University of Minnesota

PROFESSIONAL DEVELOPMENT

Certified Public Accountant, Inactive - Minnesota

PROFESSIONAL ASSOCIATIONS

Minnesota Society of CPAs

Association for Financial Professionals 2007 - 2013

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