Administrative Assistant Customer Service
Resume:
LAURA
WEISENTHAL
*****@***.***
Dayton, NV 89403
CONTACT
SKILLS
• Spreadsheet Management
• Accounting skills
• Accounting Support
• Complex Problem-Solving
• Customer service
• Problem-solving
• Strong problem solver
• Critical thinking
• Office management
• Customer relations
Bringing extensive experience in office management and accounting support with strong problem-solving and critical thinking skills. Skilled in organizing complex projects and managing spreadsheets for effective record-keeping. Capable of enhancing productivity through efficient office operations and staff mentorship.
PROFESSIONAL SUMMARY
Administrative Assistant IV/Office Manager's Assistant Health and Human Services-Rural Community Health, Carson City, NV Accounting Assistant III
Division Of Child And Family Services, Carson City, NV EXPERIENCE
April 2015 - August 2019
Composed, edited and typed complex memos and reports with job-
• related software.
Executed on-time, under-budget projects by solving complex issues for
• senior leadership.
Created spreadsheets in Microsoft Excel for record-keeping and
• reporting.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
•
Set up workshops, conferences and meetings by scheduling and
• reserving rooms and preparing supplies.
Coordinated travel arrangements and completed expense reports for
• travel reimbursement.
• Managed office inventory and placed new supply orders. Trained and mentored administrative staff members in company
• policies, daily task execution and industry best practices. Managed, scheduled and coordinated office functions and activities
• for employees.
Implemented and maintained company protocols to facilitate smooth
• daily activities.
Created and managed budgets for travel, training, and team-building
• activities.
• Delegated work to staff, setting priorities and goals. Updated system to organize office documentation, maximizing
• efficiency and increasing productivity.
November 2005 - April 2015
• Coded invoices to maintain organized and accurate records. Administrative Assistant III/Travel Desk
Division Of Child And Family Services, Carson City, NV Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
•
• Checked figures and postings for correct entry and proper codes.
• Reconciled expenses and financial records.
• Reconciled or entered report discrepancies found in financial records. Recorded debit, credit and account transactions in computer
• spreadsheets and databases.
Prepared bank deposits by verifying and balancing receipts and
• sending cash and checks to banks.
Compiled current budget data from estimated revenues, expenses
• and prior budgets.
Calculated and produced checks for utilities, taxes and other
• operational payments.
Checked postings and documents for correctness, accuracy and
• proper coding.
• Matched orders with invoices and recorded required information. April 2000 - November 2005
Answered phone calls and emails to provide information, resulting in
• effective business correspondence.
Handled incoming calls and directed callers to appropriate
• department or employee.
Used voice recorder or notepad to compose and transcribe meeting
• minutes.
Coordinated travel arrangements and completed expense reports for
• travel reimbursement.
Set up workshops, conferences and meetings by scheduling and
• reserving rooms and preparing supplies.
Sorted and distributed incoming faxes, letters and emails for office
• distribution.
Kept office equipment functional and supplies well-stocked to
• promote efficient operations.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
•
Pleasantly welcomed visitors, answered phone calls, and maintained
• front reception desk.
Composed, edited and typed complex memos and reports with job-
• related software.
Created spreadsheets in Microsoft Excel for record-keeping and
• reporting.
Associate of Arts in Business/Accounting
EDUCATION
May 2012
Western Nevada College, NV
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