Customer Service Representative

Stacie Allen

**** ******** ***

Powder Springs, Ga 30127

(404} 587-0605

**********@*****.***

CAREER OVERVIEW

Results-driven highly enthusiastic Customer Service Representative with ability to establish great rapport with clients. Motivated customer service representative with over twenty-five years' experience in customer service. Constantly looking for learning more and move forward.

Core Strengths - Training/Development

-Top sales performer -Excellent communication skills

-Customer service -Inventory Control

-Strategic sales -Telephone inquiries

-Invoice processing -Dependable

-Credit card processing -Energetic work attitude

-Strong organizations -Fast learner

-Creative problem solver

Accomplishments

-Working with company standards and diligently work to come them

-Responsible for handling quest complaints and customer satisfaction

-Constantly received positive feedback from guests to create repeat business

-Assisted customers in person and over phone regarding store/office operations,

products, promotions and orders

-Handling cash and credit cards with 100% accuracy

-Constantly generated additional revenue through skilled sales techniques

Carrabba’s Italian Grille

6 years employment

Perform greeting of guest and getting seated with the right server and match for visit. Maintain a clean dining room during and after each visitor. Making sure different areas are fully stocked before, during and after my shift.

Wellstar Bistro

4 years employment

Dining room attendant helping servers with smooth table service. Maintained health department standards by keeping a clean work/dining room. Trained new employees to promote profits and prevent losses.

Outback Steakhouse

16 years employment

Held many different positions Including host, server, headwait (dealing with invoices and cash outs from servers), bartender; and key employee (hourly manager). I was sent to new or older stores to improve training and help teaching upselling and menu knowledge.

McEachern High School

Graduated 1992

Georgia Southern

1992 - 1994

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