Registered Nurse Home Health

Lesia C. Williams, RN

Charlotte, NC 704-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Compassionate and results-driven Registered Nurse and Care Manager with 10+ years of progressive experience across case management, dialysis, home health, and claims review. Expert in care coordination, chronic disease management, and interdisciplinary collaboration to improve patient outcomes. Adept at navigating clinical and insurance systems to deliver high-quality, cost-effective care. Recognized for excellence in patient education, compliance, and quality improvement. CORE COMPETENCIES

Case & Care Management Chronic Disease & Dialysis Education Claims Investigation & Review Patient & Family Education Care Plan Development Interdisciplinary Coordination Regulatory Compliance Quality Improvement & Documentation

PROFESSIONAL EXPERIENCE

Registered Nurse Care Manager Monogram Health Jan 2023 – Present

• Conduct in-home and telephonic assessments for 60+ CKD/ESRD patients, implementing individualized care plans.

• Provide disease-specific education on dialysis, transplant, and chronic condition management.

• Facilitate collaboration between nephrologists, PCPs, and specialty providers to optimize outcomes.

• Support patient onboarding, post-discharge transitions, and adherence to treatment regimens. Registered Nurse Fresenius Medical Care Jan 2020 – Jun 2021

• Delivered high-quality dialysis treatments and vascular access management for up to 12 patients per shift.

• Administered IV medications and managed hemodynamic stability during procedures.

• Ensured compliance with Medicare documentation and safety standards. Registered Nurse CaroMont Health Jul 2019 – Dec 2019

• Provided acute and step-down care for post-surgical, cardiac, and critical patients across multiple units.

• Conducted comprehensive assessments and implemented individualized care interventions.

• Administered complex medications safely in high-acuity settings. Clinical Manager / Registered Nurse Bayada Home Health Care Oct 2015 – Dec 2022

• Supervised 15+ clinicians and coordinated daily operations across multiple home health cases.

• Developed and audited care plans to ensure regulatory compliance and quality performance.

• Conducted clinical documentation reviews, achieving 98% compliance with state and CMS standards.

• Mentored new staff, improving onboarding efficiency and patient satisfaction. Licensed Practical Nurse Aveanna Healthcare Nov 2014 – Jan 2023

• Delivered home-based care for pediatric and adult patients with tracheostomies and ventilator dependence.

• Administered medications, nutritional support, and complex wound care.

• Collaborated with interdisciplinary teams to adjust care plans for evolving needs. Senior Claims Representative Nationwide Insurance Company Jun 1998 – Mar 2012

• Investigated and resolved complex bodily injury claims, ensuring regulatory compliance and cost containment.

• Partnered with medical experts and legal teams to determine coverage and liability.

• Identified fraudulent activity, forwarding cases to the Special Investigations Unit (SIU).

• Supported litigation preparation and represented company interests in hearings. EDUCATION

Associate of Applied Science in Nursing — Gaston College Practical Nursing Diploma — Gaston College

Bachelor of Business Administration (Finance & Economics) — North Carolina Central University CERTIFICATIONS & LICENSES

Registered Nurse – North Carolina #314214 (Exp. 2026) BLS Certification – American Heart Association (Exp. 2026) North Carolina Adjuster License (Exp. 2026)

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