Administrative Specialist Customer Service

EDYLEIDY ROJAS

PROFESSIONAL SUMMARY

Administrative specialist with 10+ years of experience in fast-paced environments, committed to facilitating efficient business operations by coordinating and streamlining administrative systems and procedures. Superb coordination and project execution capabilities to support end-to-end business processes. Schedule appointments, and manage front dessk opertions Assist nail tech with preparing clients for services Manage inventory by restocking supplies and notifying management when products are low

Process payments and handle point of sale transactions acuurately Answer phone calls, confirm appointments, and handle customer service inquires professionally

Support marketing efforts by creating displays and promoting our services SINFULL LUXURIES

ADMINISTRATIVE ASSISTANT

7/2024 - PRESENT

EXPERIENCE

ADMINISTRATIVE SPECIALIST

201-***-**** **********@*****.*** FORT MYERS, FLORIDA Design and follow a complete teaching plan

Teach alphabet and numeracy along with personal, social and emotional skills Organize learning material and resources

Use a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor

activities, etc.) to motivate and stimulate children’s abilities Maintain an open line of communication with parents and provide appropriate information

SIX MILE CHARTER ACADEMY

INSTRUCTIONAL AIDE

9/2023 - 6/2024

Negotiation

Communication

Tech Savvy

Business Acumen

Leadership

Customer Service

Analytical

Critical Thinking

Time-management

Active Listening

Adaptability

Resourcefulness

SKILLS

EDUCATION

EDYLEIDY ROJAS

ADMINISTRATIVE SPECIALIST

201-***-**** **********@*****.*** FORT MYERS, FLORIDA Issued invoice and/or billing statements for payment due Handled heavy direct customer telephone collection (80%) of past due invoicesResolved customer issues with their accounts for all or any invoices/billings or cash applications

Processed daily and/or monthly spreadsheets such as the daily cash log as needed Analyzed customer outstanding balances, maintained good working relationships with store and regional

managers to resolve collection disputes and resolve ant errors North Bergan Highschool / Graduate year 2007

Fundamentals of Project Planning and Management / University of Virginia via Coursera / In progress

STAR INC

COLLECTIONS SPECIALIST

2/2021 - 8/2023

EXPERIENCE ( CONTINUED)

EDYLEIDY ROJAS

ADMINISTRATIVE SPECIALIST

201-***-**** **********@*****.*** FORT MYERS, FLORIDA Keri Fessler

CEO of Elite Specialty Care

(973) 405- 4429

Nizar Kifaieh

CEO of Hudson Regional Hospital

(201) 213- 0370

REFERENCES

Contact this candidate