Customer Service Administrative Assistant
Resume:
Karen Appau
*********@*****.***
Springfield, MA
CAREER OBJECTIVE
I am a reliable, provide exceptional customer service and highly motivated individual. I work well as a team player and relate well with colleagues. Always ready to assist where my help is required. I am confident that my strength and enthusiasm will definitely complete your company's value and objectives.
SKILL
● Team building
● Interpersonal Skills.
● Good communication skills(Oral and Written)
● Ability to work under pressure to achieve deadlines
● Attention to details.
● Reason and Analytical Skill.
● Microsoft Office and Outlook
● Supervisory Skills
EXPERIENCE
Killam Reit Appartment St. John’s Canada
Administrative Assistant 05/2024 - 02/2025
● Serve as the primary point of contact for internal and external communications.
● Draft, edit, and distribute correspondence, memos, and reports.
● Process rent payments(cash cheque and POS)
● Ensure proper documentation and filing of important records.
● Handle inquiries and complaints from clients, customers, and staff. OmniBsic Bank Ghana, 05/2013 to 12/2023
Branch Service Supervisor 02/2021 to 12/2023
●Staff management and development
● Customer care and relationship Management
● Compliance and Risk Management
● Cash and ATM management
● Logistics, Facilities and Cost Management
OmniBsic Bank Ghana
Teller/Back Officer 02/2013 to 12/2021
● Funds mobilization and disbursement (Receive and pay cash to customers after proper scrutiny of deposit slips and withdrawal forms)
● Data entry of customer's transaction on a daily basis
● Customer onboarding and records keeping
● Balance currency and coin with vouchers at the end of shifts
● Cross-selling of the organization products and services to customers. EDUCATION
Business Administration(Post Graduate): 09/2024
York University Keele Campus Ontario, Canada
Banking and Finance (Bsc): 05/2011
Central University College- Accra,Ghana
Marketing (Diploma): 05/2007
Institute of Business Management and Journalism - Kumasi,Ghana
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