Customer Service Data Entry

Alma Y. Ventura

Houston, TX 301-***-**** / 832-***-**** *************@*****.***

Professional Summary

Compassionate and dependable professional with 10+ years of experience in caregiving, customer service,

retail operations, and team leadership. Skilled in problem-solving, mentoring, and workplace collaboration,

with a reputation for reliability, patience, and a strong work ethic. Seeking a full-time opportunity to

apply my skills, grow professionally, and make a positive impact in the lives of others.

Core Skills

Caregiving & Elderly Support

Customer Service & Client Support

Freight, Receiving & Stocking Operations

Team Coaching & Mentorship

Problem-Solving & Conflict Resolution

Time Management & Organization

Construction & Team Supervision

Computer Skills (Microsoft Office, Data Entry, Email Systems)

Professional Experience

Everose Healthcare Company – Houston, TX

Personal Caregiver Attendant July 2012 – Present

Provide daily care, companionship, and mobility support for elderly clients.

Assist with personal care, meal preparation, and medication reminders.

Maintain regular communication with clients’ families and healthcare providers.

Recognized for compassion, patience, and dedication to client well-being.

The Home Depot – Houston, TX

Freight/Receiving Associate & Sales Associate, Plumbing Department March 2016 – Nov 2024

Processed freight shipments and ensured accurate receiving, stocking, and inventory management.

Delivered excellent customer service, assisting shoppers with product selection and troubleshooting needs.

Maintained clean, organized, and fully stocked merchandise displays.

Ensured compliance with safety protocols, including hazardous material handling.

Collaborated with supervisors and coworkers to improve customer satisfaction.

Served on the Safety Committee and Employee Fun Committee, promoting a safe and positive workplace culture.

Ventura’s Construction – Houston, TX

Manager March 2007 – Feb 2016

Oversaw purchasing and inventory management of construction materials.

Coordinated material deliveries and availability across multiple job sites.

Assisted labor crews with setup, equipment handling, and site support.

Managed weekly payroll, scheduling, and project budgets.

Education

GED – Houston, TX, 2011

Computer Classes – Houston, TX, 2012

References

Available upon request (including written references from former managers, HR staff, and long-term clients with 6–9+ years of professional knowledge).

Contact this candidate