Executive Assistant Market Research

YOMNA EL SHAMMAA

PROFESIONAL SUMMARY

Resourceful and detail-oriented Executive

Assistant with over 10 years of

experience providing executive-level

support, conducting market research,

and preparing key business

presentations. Adept at synthesizing

complex data into clear insights,

coordinating strategic projects, and

ensuring informed decision-making at the

senior level. Fluent in Arabic, English, and

French with strong

organizational,analytical,and

communication skills.

CONTACT

PHONE:

+1-929******* / +2-010********

LinkedIn:

https://www.linkedin.com/in/youmna

-el-shammaa-33245796/

EMAIL:

*.*******@******.***

EDUCATION

Bachelor’s degree: Faculty of commerce -

Ain Shams University - French section

(D.G.C.I)

2007-2011

High school: Notre Dame De La Delivrande

– Heliopolis 1993 - 2007

BUSINESS SUPPORT THE COCA-COLA COMPANY 2023-2024 CAIRO, EGYPT

• Provided high-level administrative and operational support tocross-functional teams and senior executives within a fast-pacedmultinational environment.

• Managed complex travel and expense arrangements, including international flight bookings, ground transportation, accommodations, and visa documentation, ensuring strictcompliance with corporate policies.

• Processed and reconciled expense reports in adherence with internal T&E guidelines and financial control standards.

• Supported budgeting activities through data coordination, expense tracking, and financial reporting.

• Organized internal and external meetings, conferences, and business events

— handling scheduling, logistics, venues, catering, and presentation materials.

• Oversaw purchase orders, vendor coordination, and invoice payments while maintaining accurate procurement documentation.

• Assisted in the onboarding of new employees by facilitating orientation processes, sharing best practices, and ensuring all systems access and documentation were properly completed.

• Supported offboarding procedures by coordinating HR requests and compliance checklists.

• Prepared and edited executive correspondence, business reports, and high-quality presentation decks.

• Served as a trusted point of contact between local teams andregional offices, ensuring clear communication and operational

continuity during colleagues’ absences.

EXECUTIVE ASSISTANT TO CEO PROJECT COORDINATOR

RATP DEV 2021 – 2023 CAIRO, EGYPT

• Served as the main liaison between executives, clients, and

• Acting as the point of contact among executives, employees, clients and other external partners

• Conducted research and prepared executive reports and presentations on market trends, competitors, and organizational projects.

• Coordinated executive calendars, meetings, and travel logistics with precision.

• Supported cultural projects in the new subway system in Cairo, tracked performance metrics, and ensured project deliverables

• Maintained documentation integrity, organized filing systems, and oversaw contract management.

•managing social media profiles, creating content, scheduling and maintaining Calendar To ensure consistent posting across platforms

•build and maintain a strong online community by creating interactive content on Social media accounts (Facebook & Instagram)

• Collaborated with finance and HR teams to manage budgets, reports and Analytical summaries.

•Format information for internal and external communications (presentations and memos)

•Ensure that all projects are delivered on time. and external communication – memos, emails, Presensure that all projects areentations, reports EXECUTIVE ASSISTANT PROJECT COORDINATOR

MARKET RESEARCH & BUSINESS SUPPORT SPECIALIST

CORE COMPETENCIES

• Market & Industry Research

• Executive Communication & Reporting

• Presentation Development (PowerPoint /

Keynote)

• Data Coordination & Analysis

• Stakeholder & Client Liaison

• Project & Event Coordination

• Office & Administrative Management

• Bilingual: English, French

CERTIFICATIONS & POST

STUDIES

· Diplome universitaire en management

(DUM) IAE

de Poitier - paris

. DELF: Diplome d'etude de langue

francaise A5 certificate

· DELF: Diplome d'etude de langue

francaise A4 certificate

Certified

· Communication and soft skills certificate.

TRAINING COURSES

· Time Management Skills Enhancement

· Effective Communication Skills &

Techniques

· Sales & Marketing course

· Dealing with difficult customers and cross-

selling skills

LANGUAGES

Arabic: Mother tongue

English: Excellent (Written & Spoken)

French: Excellent (Written & Spoken)

OTHER INTERESTS

· Human behavior and psychology

· Kick boxing

· Reading

HR AND ADMINISTRATIVE MANAGER CLARKSONS 2021 - 2022 CAIRO, EGYPT

• Supported the Regional Managing Director with all HR, administrative, and operational matters.

• Conducted vendor market research to identify cost-efficient service providers and improve procurement efficiency.

• Managed office operations, facilities, and catering logistics across multiple locations.

• Organized executive and board-level meetings, preparing documentation and summaries for senior management.

• Oversaw recruitment, staff appraisals, and annual budget planning.

• Produced analytical reports and presentations on HR metrics, office performance, and cost optimization.

SENIOR IMMIGRATION CONSULTANT REACH

IMMIGRATION 2015-2019 CAIRO, EGYPT

• Managing sales staff by recruiting and training team members

• Preparing materials and presentations to be shown to clients.

• Plan and implement an effective training curriculum

• Monitoring team schedules, working hours and performance.

• Ensuring client’s satisfaction and solving client’s issues strategically

• Working collaboratively with marketing team to achieve best results.

• Sending weekly and monthly reports from team members and marketing department to the direct

management.

• Contribute to team effort by accomplishing related targets.

• Handling customer’s inquiries regarding immigration programs

• Sending programs material for those who are interested via email

• Update the CRM with contacts’ details for potentials, new clients, and existing clients

• Study and evaluate all incoming immigration requests and inform the potential client by email or

telephone

• Follow up with clients after sending evaluation to explain the results and to get feedback

• Arrange and coordinate all logistics related to appointments with potential clients

• Suggest marketing ideas, send social media content and newsletter content

• Support and/or solve problems related to clients’ operations upon the request of experts and/or clients

• Travel to proposed immigration countries upon the request of management to enhance competency

• Prepare the contract to be signed by the client by filling the contract template with the client’s data

MARKETING AND RESEARCH ANALYST GFK RETAIL &

TECHNOLOGY 2011-2014 CAIRO, EGYPT

• Matching, updating, and creating data of international retail shops reports

• Work closely with international colleagues in MEA & FR to co-ordinate the processing of high quality data files from various retailers and allied shops

• Full market and product features research to update products data

• Responsibility of meeting deadlines with the clients

• Ensure deliverables & reported output to clients are of high quality

(Universal - LG - Philips - Kenwood..)

• Ensure clients satisfaction by providing high level of client servicing, including insightful presentations & consultancy.

Contact this candidate