Kristy Stanley
Customer Care Representative
Personal details
Kristy Stanley
******.***********@*****.***
September 6, 1982
Female
White
Skills
• Customer Service & Support •
Administrative & Secretarial Work •
Residential & Commercial Cleaning •
Office Management & Scheduling •
Billing & Invoicing • Microsoft Office
(Word, Excel, Outlook) • Record
Keeping & Data Entry • Time
Management & Organization •
Communication & Problem Solving •
Reliability & Attention to Detail
Languages
English
Education
High School Diploma Sep 1996 - Jun 2000
Montachusett Regional Vocational Technical School, Fitchburg Ma Developed strong communication skills through classroom presentations and group projects, essential for effective customer interaction. Employment
Housekeeper May 2023 - Present
Bubbles Cleaning Service, Princeton, WV
Performed detailed residential and commercial cleaning with a focus on quality and consistency
Managed schedules and built positive relationships with regular clients Organized cleaning supplies and coordinated routes efficiently Independent Shopper / Contractor Sep 2021 - 2022
Instacart, Bluefield, WV
Provided excellent customer service while shopping and delivering orders Ensured order accuracy and timely delivery
Communicated effectively with customers to meet expectations Secretary / Office Assistant Mar 2018 - Nov 2020
JDS Asphalt, Allentown, PA
Managed scheduling, dispatching, and customer communications Assisted with quotes, billing, and service inquiries Maintained job logs, invoices, and payment tracking Crew Member / Customer Service Associate Oct 2014 - Jan 2017 Dunkin’ Donuts, Winchendon, Massachusetts
Provided fast, friendly, and accurate service
Handled cash register operations and ensured order accuracy Supported daily operations in a fast-paced environment Secretary / Office Assistant Dec 2007 - Oct 2012
Incredible Asphalt, Portland,OR
Scheduled jobs, answered phones, and dispatched crews Assisted with quotes, billing, and customer communication Maintained accurate records and administrative reports Secretary / Customer Service Representative Aug 2000 - Nov 2007 Chair City Paving, Gardner, Ma
Managed office operations, scheduling, and billing Maintained detailed service records and customer files Provided professional support to management and field staff