Medical Assistant Patient Care, clinical and clerical.
Resume:
Trumania A Kerns
Springfield SC 29146
********@**********.***
Medical Assistant with 36 years experience in fast-paced environments handling confidential paperwork, administering medication and providing quality patient care. Established record of liability and creating positive rapport with patients, family and staff. Focused on empathetic, patient-focused care. Trustworthy caregiver experienced in diverse clinical and hospital settings. EMPLOYMENT
July 2022 - 2024, Medical Assistant
Miller Family Health & Wellness, Washington VA
October 2015 - May 2022, Medical Assistant
Valley Health PMH Family Medicine, Washington VA
March 2013 - October 2015, Medical Assistant
MedExpress Urgent Care, Winchester VA
November 2012 - March 2013, Medical Assistant
HomeInstead Senior Care, Manassas VA
January 2010 - August 2012, Owner Operator
Baby's Away MB, Little River SC
April 2009 - August 2012, Medical Assistant\
HomeInstead Senior Care, Myrtle Beach SC
April 2009 - April 2010, 1st Assistant Manager\
L&L Wings Inc., Myrtle Beach SC
March 2001 - November 2008, Medical / Administrative / Operations Manager / HR Assistant C & A Scientific Co. Inc., Manassas VA
February 1989- 1997, Medical / Dental Assistant
Saylors Dental Lab, Manassas VA
August 1986 - May 1991, Certified Nursing Assistant Annaburg Manor Assisted Living, Manassas VA
EXPERIENCE
● Escort patients to exam room; measures and records vital signs
● Prepare patients for examination or treatment and perform routine screening tests. Explains treatment procedures to patients
● Processes requests for prescription refills according to established practice.
● Performs routine examination and treatment procedures to include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and shaving and disinfecting treatment sites
● Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers
● Schedules, edits and maintains patient physician appointments for new and returning patients, using the scheduling system
● Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or surgeon. Administers medication following approved procedures and only after verification of medication and dosage by a licensed person
● Carries out clinician orders and performs/assists with patient care procedures and treatments
● Answer phones and coordinate with hospital staff
● Insurance billing and authorization
● Frequently contacts: Patients, Ancillary Services Personnel, Physicians, Third Party Payers, Physician
● Performs EKGs
● Patient preparation for clinic visits; and administers adolescent and adult immunizations
● Speak with patients about CCM and RevUp, regarding their health and wellbeing SKILLS
● Knowledge of medical terminology
● Knowledge of inventory management practices
● Knowledge of computer systems and software used in functional area
● Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment
● Ability to perform standard clinical procedures according to established protocols
● Ability to speak and write effectively at a level appropriate for the job
● Ability to solve problems and identify solutions
● Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
● Ability to plan, organize, prioritize, work independently and meet deadlines
● Practice Fusion, EPIC, Lawson, Docutap, Sage (Accpac) Program, Software VISTA, Windows, UPS, Fed Ex, Outlook, working knowledge in Microsoft Word and some Power Point and Excel
EDUCATION
Penn Foster, Medical Assistant Program
Home Healthcare / Hospice Program
Cognitive Alzheimer\'92s Care Program
Medical Terminology Program
Billing and Coding Program
Certified Nursing Assistant Program
Manassas Park High School Graduate
Cosmetology Program
VOLUNTEER WORK
Certified Guardian ad Litem for Horry County Family Court in South Carolina REFERENCES
Noel Diciccio 540-***-**** E-mail: *******@*********.*** Beth Johnson 540-***-**** E-mail: **********@***.*** Lisa Shelton 703-***-**** E-mail: **************@*******.***
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