Medical Assistant Front Desk

STEPHANIE GRESS

*** *.******** **, **** City, OH 45371 • Cell: 937-***-**** • ****.*****@*****.***

Professional Summary

Level-headed professional that remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of support and accuracy in all situations. Skills

• Adaptable

• Literate in Excel

• Committed team player

• CPR/First Aid certified

Certifications

• Excel Certification

• EKG Certification

• Medical Terminology Certification

• Certified Medical Assistant

• Phlebotomy Certification

Work History

Crossroads Medical Center-Family care (6/24-present) Medical Assistant

Triage patients

Prior authorizations

Injections

Vitals

EMR-Athena

POC testing

Vaccinations

Kettering Health Medical Group Endocrinology & Diabetes (6/2023-6/2024) Medical Assistant

Triage patients

Patient education

Scheduling

Prior authorizations

EMR-EPIC

POC testing

Ordering DME

Front desk trained

Kettering Health Medical Group Gastroenterology(7/2022-6/2023) Medical Assistant

Triage patients

Patient education

Scheduling

Hospital scheduling

Prior authorizations

EMR-EPIC

Front desk trained

WorkCare (8/2018-2/2020)

NIOSH spirometry testing

NIOSH hearing conservation

FIT testing

Triage employees injuries

Health education and fairs

Digestive Specialists (9/2015 – 8/2018)

Triage patients

Prepping charts – Calling doctor offices and hospitals for records Scheduling

Explanations of procedures to patients

Electronic medical records

Cascom, Inc. – Fairfield, OH

Fleet Manager (08/2001 to 02/2011

Performed negotiation of purchasing and selling of vehicles Maintained records of maintenance and mileage of 120 vehicles Billing and accounts receivable of monthly invoices Purchasing, distribution and maintenance of uniforms and equipment Monitoring GPS of routes

Performed clerical duties such as computer, filing, spreadsheets and answering phones Performed and maintained accurate records for OSHA Supervised dispatchers

Performed background and drug testing of incoming employees Holiday Inn Express – Troy, OH Front end Manager (12/1998 to 08/2001) Making reservations for guests and group meetings

Accounts receivable

Performed clerical duties such as computer, answering phones, and filing Trained and supervised front desk employees

Tipp City Chiropractic Center – Tipp City, OH chiropractic Assistant (01/1989 to 09/1998) Obtained information about clients’ medical history, complaints, and injuries Maintained accurate records of patient care, condition, treatments and progress Supported duties for diagnostic and technical treatment procedures such as setting up and operating special medical equipment, such as x-ray and muscle stimulation Performed clerical duties such as filing, answering phones and scheduling Maintained billing and accounts receivable

Hometown Urgent Care – 200 hours – Externship 2013 Triage

Vitals

Injections

Urinalysis testing

Education

Ohio Christian University – Health Management 2013-2014 Clark State College Associates of Science: Medical Assistant, 12/2013

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