Data Entry Administrative Support

CORTNEY ETHEREDGE

Deer Park, TX ***** • 281-***-**** • ***********@*****.***

REMOTE DATA ENTRY SPECIALIST ADMINISTRATIVE SUPPORT PROFESSIONAL Detail-oriented professional with 5+ years of experience handling high-volume data entry, client information management, and administrative support in fast-paced remote and office environments. Recognized for accuracy, confidentiality, and efficiency while entering, updating, and verifying sensitive records. Skilled in CRM software, Microsoft Office, and digital workflow tools. Adept at managing multiple priorities while maintaining organization and meeting deadlines.

CORE SKILLS

• Data Entry & Database Management

• CRM Systems (Salesforce, Applied Epic, Allstate Systems)

• Microsoft Excel & Google Sheets

• Record Accuracy & Quality Control

• Remote Communication & Task Management

• File Organization & Document Processing

• Customer Service & Administrative Support

• Confidential Information Handling

PROFESSIONAL EXPERIENCE

Licensed Insurance Agent (Remote)

Kicker Insures Me Agency – Deer Park, TX Sept 2024 – Present

• Entered and maintained customer data across multiple insurance systems and CRMs.

• Processed policy updates, renewals, and documentation with a focus on accuracy and compliance.

• Assisted clients via phone and email, ensuring timely and professional responses.

• Organized and digitized client files to streamline workflow and improve data retrieval speed. Licensed Sales Producer

John Leblanc Agency – Farmers Insurance, Pearland, TX July 2023 – Aug 2024

• Input and verified client information into database systems for multiple product lines.

• Managed account updates, policy changes, and renewals through CRM platforms.

• Reviewed documentation for errors and inconsistencies to ensure data accuracy.

• Provided administrative support to management, including reports and data summaries. Media Services Specialist

Hearst Media – Houston, TX Mar 2018 – May 2023

• Performed data entry and quality assurance for advertising and billing systems.

• Entered and tracked orders, creative assets, and billing details for B2B accounts.

• Trained new staff on order entry processes and database accuracy standards.

• Maintained high accuracy rates while handling large volumes of client data. Administrative Support Roles (Early Career)

Massage Heights / Geneva’s Spot – Houston, TX

• Managed client scheduling, appointment entry, and database updates.

• Maintained detailed client service records and transaction histories.

• Provided front desk and operational support in a fast-paced service environment. EDUCATION

San Jacinto College – General Studies

Regency Beauty Institute – Austin – Esthetics

TECHNICAL PROFICIENCIES

Salesforce Applied Epic Microsoft Excel Google Sheets Microsoft Office Zoom Teams Constant Contact Data Management Systems

LICENSES & CERTIFICATIONS

Property & Casualty License • Life & Health License • Commercial Lines License Esthetician License • Cosmetology License

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