Customer Service Assistant Manager
Resume:
CONTACT
jersey city, New Jersey *****
*****************@*****.***
PROFESSIONAL
SUMMARY
Seasoned Assistant Manager with a
robust history at Uhaul of Jersey City,
adept in team leadership and
operational excellence. Excelled in
employee training, elevating
customer service standards, and
streamlining operations.
Demonstrates exceptional skills in
Task Delegation and Customer
Relationship Management, driving
significant improvements in efficiency
and satisfaction.
SKILLS
■ Task Delegation
■ Product and service knowledge
■ Employee Scheduling
■ Recruiting and interviewing
■ Orientation and training
Customer Relationship
Management (CRM)
■
■ Policy Enforcement
■ Contract Management
■ Money Handling
LANGUAGES
English
Fluent
■
ALISHA TANDACHARRY
CUSTOMER SERVICE REPRESENTATIVE
EXPERIENCE
Assistant Manager Uhaul of Jersey City - jersey city, nj 10/2016 - 10/2023
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
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Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
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Helped oversee the daily operations of the store, managing staff and inventory.
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manager uhaul of saddle brook - saddle brook, NJ
02/2015 - 10/2016
Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
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Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
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Coached and motivated team, driving sales and delivering exceptional customer service.
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Utilized strong analytical and problem-solving skills to address operational issues.
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Reservations Manager uhaul of elmwood park - elmwood park, nj 04/2012 - 02/2015
Successfully managed daily operations of reservations department, ensuring prompt and accurate customer service.
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Organized all necessary documentation related to individual reservations including contracts, agreements, terms and conditions.
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Work with other uhaul center. and uhaul dealers to ensure proper scheduling.
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REFERENCES
References available upon request
Contact this candidate