Customer Service Data Analysis

TRAVIS LYNCH

Baldwin, NY ***** (***) ***- **** ************@*****.***

PROFILE

I’m a driven business professional with an adequate amount of experience in inventory management data analysis and conflict resolution. Proven track record in optimizing logistic processes, enhancing customers satisfaction, and fostering team efficiency. Adept at utilizing Microsoft office, maintaining strong work ethics, and excelling under pressure. EXPERIENCE

DISTRIBUTION OPERATION ASSISTANT: NORTHWELL HEALTH, QUEENS NY- APRIL 2024- PRESENT

• Process orders, manage inventory, and ensure timely product delivery, improving logistics efficiency.

• Coordinate daily distribution and customer service, enhancing operational workflow and client satisfaction.

• Assist with order processing and billing, ensuring accuracy and reducing processing time.

• Develop collaborative relationships with suppliers, enhancing procurement processes and ensuring timely product availability.

• Provide training and support to new team members, fostering a collaborative environment and improving team efficiency.

CARPENTER: PERSONAL TOUCH HOME IMPROVEMENTS, UNIONDALE, NY — JUNE 2017- MARCH 2024

• Resolve previous errors and implement corrective measures, improving overall project quality.

• Maintain punctuality and effective communication, ensuring timely conflict resolution and customer satisfaction.

• Coordinated with electricians and plumbers, ensuring seamless integration of services and enhancing overall project efficiency. EDUCATION

Queens College, Queens NY — Bachelor of Arts, Economics 2017 Nassau Community College, Garden City NY — Associate of Liberal Arts 2014 SKILLS

MS Office Proficient, Data Analysis, Conflict Resolution, Training and Support, Desk and Time Management, Ability to work under pressure, Ability to work independently on multiple task

AWARDS

Phi Theta Kappa Honor Society * New York State Business Honors * Dean’s List (Nassau Community College)

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