Funding specialist/Reconciliation
Resume:
Passion Logan
Dallas, TX *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Funding Specialist
CreditAssociates-Plano, TX
September 2024 to Present
Funding Specialist
CreditAssociates – Plano, TX [Month Year]–Present
• Process and authorize high-volume funding transactions with accuracy and efficiency.
• Upload and manage settlement documents in client systems.
• Handle payment reversals, voids, and corrected settlement entries.
• Verify and set up payments according to settlement terms and policies.
• Research and resolve payment discrepancies or uncollected funds.
• Create and maintain Excel spreadsheets to track payments and workflow metrics.
• Communicate effectively with creditors, agencies, and internal teams.
• Consistently meet daily production and quality goals in a fast-paced environment. Key Skills:
Funding Authorization • Settlement Processing • Payment Reversals • Excel & Data Management • Accuracy • Problem Solving • Financial Transactions Patient Care Coordinator - Reconciliation
AmerisourceBergen/ Lash Group Clinical-Frisco, TX
January 2019 to July 2020
Patient Care Coordinator
• Verifies patient's health insurance.
• Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; reflag issues that need to be addressed.
• Worked in a team structured environment to provide support to other members of the healthcare team.
• Established and maintains strong customer relationships with physician practices to streamline communication to the patient, payer, pharmacist, nurse, lab and other
• Coordinated with delivery companies to resolve issues with patients package June/2019 - July/2020
Reconciliation Team
• Assess patients profile to ensure all information is correct and updated
• Resolved any issues with profiles that were flagged
• Coordinated with my manager to help distribute the workload throughout my team
• Verified that all of the required information was present on all prescriptions
• Communicated with insurance program via email/phone/Skype to have any invalid information corrected
• Utilized excel spreadsheet to keep track of flagged accounts and updates
• Processed orders as needed once the problems were resolved Pharmacy Patient Care Coordinator
Walmart Pharmacy/Walmart Care Clinic Call Center-Dallas, TX January 2016 to March 2018
• Verifies patient's health insurance.
• Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; reflagged issues that need to be addressed.
• Worked in a team structured environment to provide support to other members of the healthcare team.
• Troubleshoots and resolve patient and payer issues in a timely fashion.
• Established and maintains strong customer relationships with physician practices to streamline communication to the patient, payer, pharmacist, nurse, lab and other healthcare related parties.
• Performs related duties as assigned.
• Schedule appointments for our clinic
• Provide information about our clinical services
Administrative Assistant
Homeblis-Plano, TX
March 2015 to January 2016
Maintained supplies/inventory by checking stock to determine inventory level; anticipating needed supplies.
• Maintained a neat and orderly supply room.
• Provides schedule for employees/and booking appointments for clients.
• Responsible for training new employees.
• Assisted help with residential cleanings as needed.
• Responsible for answering the telephone, responding to inquiries and assisting current clients with questions/concerns.
• Performed other duties as assigned.
Cashier/Sales Associate (seasonal)
Toys "R" Us at Ontario Mills-Ontario, CA
November 2011 to January 2012
Restocked shelves with inventory items • Served as a Customer service representative • Cleaned and maintained facility as needed.
• Assisted Customers with purchases during checkout.
• Performed other duties as assigned.
Volunteer
Victoria Gardens Cultural Center
Usher
Rancho Cucamunga, Ca
August 2011 to January 2012
• Greeted patrons with a pleasant and energetic attitude.
• Ushered patrons to their seat.
• Cleaned and maintained theater.
• Accepted tickets from patrons upon entering the theater. Education
High school diploma
Options for Youth Charter School Fontana
Skills
• Medical Records
• Medical terminology
• Phone etiquette
• Office experience
• iOS
• Analysis skills
• Communication skills
• Typing
• Time management
• Patient Care
• Call Center
• Computer skills
• Organizational skills
• Filing
• Microsoft Office
• Data entry
• SharePoint
• Documentation Review
• Writing skills
• English
Certifications and Licenses
Driver's License
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