Automotive Title Clerk, Data Entry, Clerical
Resume:
Amber Leigh Dugan
Automotive Title Clerk
Abilene, TX 79603
***********@*******.***
Professional Summary
Experienced Automotive Title Clerk.
Seeking full time employment. I have experience in auction wholesale and as well as new car dealerships, and auto refinancing.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Title Specialist (auto refinancing)
Tresl-Austin, TX
December 2020 to December 2022
• Processed and reviewed title documents for accuracy, completeness, and compliance with legal requirements
• Collaborated with lenders, and other parties involved in the transaction to resolve any title-related issues
• Prepared accurate and detailed reports summarizing findings from title searches
• Maintained organized files and documentation related to each transaction for easy retrieval and reference
• Verified all necessary documents are properly executed by relevant parties before finalizing the title transfer process
• Communicated effectively with clients throughout the entire title processing timeline, providing updates on progress and addressing any questions or concerns they may have had
• Utilized specialized software systems (e.g. multiple State Dealer software) for data entry, document management, and generating reports
Title Clerk/Collections Specialist
1st Choice Motors-Abilene, TX
July 2015 to January 2019
• Processed and verified invoices, ensuring accuracy and adherence to company policies
• Managed accounts receivable and payable, reconciling discrepancies and resolving billing issues
• Maintained organized filing system for invoices, receipts, and other financial documents
• Handled all title and contract obligations as well as normal office duties Title Clerk/ Dealer relations
CM Auctions-Abilene, TX
October 2012 to August 2015
• Managed all administrative tasks for the automotive office, including data entry, filing, and document management
• Maintained accurate records of vehicle inventory, sales transactions, and customer information using specialized software
• Processed paperwork related to vehicle purchases, leases, trade-ins, and title transfers in compliance with legal requirements
• Served as a liaison between customers and various departments within the dealership to address concerns or resolve issues promptly
• Maintained confidentiality of sensitive customer information in accordance with privacy regulations Education
Communications (Associate's degree)
CJC-Abilene, TX
September 2010 to May 2012
Skills
• Customer relationship management
• Dealership experience (10+ years)
• Slack
• Communication skills
• Scanning
• Clerical experience
• Automated title search
• Administrative experience within finance industry
• Frazier (Auto Inventory software) (10+ years)
• Time management (10+ years)
• Order assistance
• 10 key typing (10+ years)
• Organizational skills
• Computer literacy
• Phone etiquette
• Property leases
• Microsoft Word (10+ years)
• Basic math
• Customer inquiry handling
• Bookkeeping (6 years)
• Office experience
• Document management
• Microsoft Excel (10+ years)
• Spreadsheet data validation
• Customer service (10+ years)
• Title processing
• Administrative experience - Administrative experience (3-5 years)
• Computer skills
• Typing (10+ years)
• Phone answering
• Accounting software
• Computer-assisted title search
• Title search
• Microsoft Office (10+ years)
• Financing motor vehicles
• Title document review
• Spreadsheet charts
• Photocopying
• Windows
• Title document preparation
• Data entry
• Customer complaint resolution
• Contracts (10+ years)
• Bank reconciliation
• Writing skills
• Grammar Experience
Languages
• English
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