Customer Service Server Assistant
Resume:
Contact
Skills
Guest seating arrangements
To-go order preparation
Food spoilage prevention
Order delivery practices
Menu presentation
Wine service
Banquet coordination
Hospitality service expertise
Guest relations management
Food and beverage pairings
Item promotion
Daily specials memorization
Dynamic and results-driven server with extensive experience at Rosa Mexicano, excelling in customer satisfaction and problem-solving. Proven ability to enhance dining experiences through attentive service and effective multitasking. Skilled in meal preparation and fostering healthy environments, consistently boosting repeat customer rates through personalized interactions.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Server Assistant
Tartinery, Manhattan, NY
2024-06 -
2025-03
Supported efficient service flow by accurately
relaying guest orders to the kitchen staff and
promptly delivering completed dishes to tables.
•
Delivered customer orders promptly and with
attention to accuracy and satisfaction.
•
Kept close eye on customers to quickly spot
leaving guests and clear tables for future patrons.
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Assisted with dining room set up prior to and after service period.
•
Cleaned counters, machines, utensils, and
seating areas daily.
•
• Maintained a clean and organized workspace for
Adela
Orrala
AO
*************@*****.**
m
West New York, NJ 07093
Server Assistant
Cash handling
High-volume dining
Beverage preparation
Food sales and promotion
Languages
Spanish
English
optimal productivity and safety.
Promoted a welcoming atmosphere by greeting
customers with a friendly demeanor and promptly
addressing their needs.
•
Handled customer complaints professionally,
resolving issues promptly to ensure satisfaction
and foster loyalty.
•
Controlled line and crowd with quick, efficient
service.
•
Maintained and operated espresso machines,
blenders, commercial coffee brewers, coffee
pots, and other equipment.
•
Pleasantly interacted with customers during
hectic periods to promote fun, positive
environment.
•
Managed time effectively to balance both front-
of-house tasks and back-of-house responsibilities
during busy periods.
•
Created wide variety of hot and cold drinks in
average shifts with consistently positive customer satisfaction scores.
•
Maintained regular and consistent attendance
and punctuality.
•
Enhanced customer satisfaction by efficiently
preparing and serving high-quality beverages.
•
Rosa Mexicano, Manhattan, NY
2024-03 -
2024-12
Served food and beverages promptly with
focused attention to customer needs.
•
Collaborated with team members during busy
shifts for efficient workflow and excellent guest
experiences.
•
Maintained a clean and orderly dining area for
an enjoyable guest experience.
•
Performed opening and closing duties, ensuring
the dining area was prepared for seamless
service transitions.
•
Worked with POS system to place orders, manage
bills, and handle complimentary items.
•
• Improved dining experience by providing prompt,
Server Assistant
attentive service to guests.
Adapted to diverse customer needs, providing
personalized service that increased guest
satisfaction.
•
Coordinated with kitchen staff to ensure order
accuracy and timely preparation of dishes.
•
Boosted repeat customer rates, remembered
regular guests' preferences and greeted them by
name.
•
Answered customers' questions, recommended
items, and recorded order information.
•
Harry's Table by Cipriani, Manhattan, NY
2023-12 -
2024-05
Served food and beverages promptly with
focused attention to customer needs.
•
Collaborated with team members during busy
shifts for efficient workflow and excellent guest
experiences.
•
Maintained a clean and orderly dining area for
an enjoyable guest experience.
•
Performed opening and closing duties, ensuring
the dining area was prepared for seamless
service transitions.
•
Demonstrated strong multitasking skills by
managing multiple tables simultaneously without
compromising service quality.
•
Worked with POS system to place orders, manage
bills, and handle complimentary items.
•
Cultivated warm relationships with regular
customers.
•
Set positive tone for entire dining experience as
first point of contact for incoming guests.
•
Assisted in training new hires, providing guidance on restaurant standards and best practices.
•
Server Assistant
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Education
2024-10
2025-04
Sales Associate
Zara, Soho, NY
• Provided customer service by assisting with
with personalized styling advice on outfits or
specific items.
Maintained cash drawer balances and
reconciled sales receipts daily.
Respond to customer questions related to
products, availability, and store policies.
Applied color coordination and product
placement strategies to optimize store layout.
•
Associate Of Business Administration:
Sales Administration Engineer
Universidad Catolica Santiago de Guayaquil -
Ecuador
2020-11
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