Customer Service Administrative Support
Resume:
Christina Belknap
Chino, California
*****************@*****.***
Summary
Customer service Receptionist with +3 of experience in delivering administrative support to doctors,
triaging patients, and scheduling appointments in reputable hospitals. Healthcare professional skilled in
handling emergency cases, managing patient relations, and performing insurance verification. CPR and
First Aid Certified.
Education
Argosy University
Bachelor of Arts – Psychology, focus: Human Services
Phoenix, Arizona Graduated July 2014
Certifications CPR: Red Cross Computers, Chaffey Adult School 10 Key by touch PBX: switch board
Training, Regional Occupational Program
Employment History
Costco/ CDS
Demonstrator
Chino Hills, California
July 2021 –Present
Interact with customers and management in a friendly, enthusiastic and outgoing manner
Generate brand awareness and positive product impressions to increase sales
Provide excellent customer service, including assessing the needs of the customer to best recommend
products and other duties as assigned
Crossmark Inc
Engagement specialist
Ontario, California October 2018 –April 2020
Forge healthy relationships with purchasers, families, and visitors through professional yet courteous
demeanor. Ensure up-to-date patient records by collecting personal, medical, and insurance information
while feeding EMR system with data
Mental Health Urgent Care
Recovery coach
Perris, California July 2017 –
January 20 Maintained current information of +250 patients by regularly updating electronic medical
record software. A with Applied excellent PBX switchboard skills to transfer each call to the required.
Metzger & Associates
Receptionist, Upland, California 12/2006 - 01/2010
Greet and provide accurate information to customers in person and over the telephone in a courteous and
efficient manner. Practices the values as established by the business office
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