Customer Service Business Development
Resume:
P R E Z S E N PF C E F R A N C I S
C O N T A C T
****************.*@*****.***
Florida 32817
UNIVERSITY OF CENTRAL FLORIDA
Communication
Minor Sports Buisness
Managemnet
2027
GPA: 3.7 / 4.0
E D U C A T I O N
S K I L L S
Customer Service
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Adobe Photoshop
Canva
Organization
Sewing
Cultural Awarness
P R O F I L E S U MMARY
Motivated and enthusiastic third -year college student with a strong work ethic and leadership skills. I thrive in fast-paced environments and am eager to contribute to any team and build my resume with business development opportunities. Known for being dependable, quick to learn, and able to take initiative, I enjoy working with others and am always looking for ways to improve and grow. I am excited to take on new responsibilities and bring a positive attitude to any job. I N T E R N S H I P
AUG 2024- PRESENT
UCF Athletics
Videography Intern
Another Broken Egg Café Oct 2024- June 2025
Host/To-go Specialist
Maclay After Care June 2019 - July 2025
Counselor
Captured and edited dynamic video content showcasing UCF Athletics events, athletes, and fan experiences for social media and marketing campaigns.
Operated professional camera equipment and utilized Adobe Premiere Pro and After Effects to produce high-quality highlight reels and promotional videos.
Collaborated with coaches, athletes, and media staff to ensure accurate storytelling and consistent brand representation.
Supported game-day production through camera setup, lighting, and live event coordination across multiple venues.
Welcomed guests, managed reservations and seating, and ensured a positive first impression.
Communicated with servers and kitchen staff to maintain smooth service and handle special requests.
Resolved guest concerns professionally while managing multiple tasks in a fast-paced environment.
Supported team operations by assisting with table turnover, restocking, and maintaining front-of-house cleanliness. Supervised and mentored diverse groups of children, ensuring safety, engagement, and a positive, inclusive environment. Planned and led educational and recreational activities tailored to different age groups and interests.
Resolved conflicts with empathy and maintained open communication with parents and staff.
Enforced safety protocols, administered first aid, and collaborated with team members to enhance camp operations.
WORK E X P E R I E N C E
A C H I E V E M E N T S
President’s List, 2025
Dean’s List, 2024
Quotes UCF
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