Project and General Manager

Doug Fink

Lonsdale, MN ***** • 612-***-**** • ****.******@*****.***

.

PROFESSIONAL SUMMARY

Project and Operations Manager with extensive experience at SOURCE MACHINE ALLIANCE, specializing in analysis and data-driven strategies. Improved supply chain efficiency and increased team productivity through targeted training and relationship management. Committed to achieving ambitious goals through collaboration and results-oriented approaches.

EXPERIENCE

Sales and Operations Manager, 01/2024 - Current

SOURCE MACHINE ALLIANCE - Minneapolis, MN

Analyzed sales data to formulate effective strategies for current economic conditions.

Identified new business opportunities through thorough market trend analysis.

Developed robust relationships with vendors to enhance supply chain efficiency.

Trained new team members in project management, sales operations and software functionalities (CRM).

Implemented best practices for CRM system usage, improving sales team productivity.

Proactive coaching and hands-on development of staff members.

Regional Sales Manager/ Automation Specialist, 09/2020 - 08/2023

HALES MACHINE TOOL - Minneapolis, MN

Developed marketing and social media campaigns that enhanced brand awareness. Implemented a Project Management fundamentals to the sales process.

Managed multiple projects simultaneously, ranging from $30K to $6M.

Focused on automation post-COVID to mitigate labor market challenges.

Streamlined and standardized quoting processes for all salable items.

Trained and hired new sales staff to strengthen team capabilities.

Mentored junior sales staff on best practices and company offerings.

Presented product demonstrations to potential clients, highlighting features and benefits.

Monitored competitor activities and analyzed regional pricing trends.

Area Sales Manager, 11/2019 - 09/2020

DMG MORI - Minneapolis, MN

Spearheaded area sales of manufacturing equipment to support U.S. manufacturing technology initiatives.

Revitalized an underperforming market by enhancing customer relationships and product engagement.

Boosted product awareness through strategic development of cost of ownership and ROI presentations.

Manager of Machine Setup and Technical Support, 08/2017 - 04/2019

SHOP SABER CNC - Lakeville, MN

Standardized manufacturing and testing processes to support business growth and corporate objectives.

Oversaw vendor negotiations, training, forecasting, procurement, inventory management, product development, and quality validation.

Increased production output from seven to fifteen per week by implementing new standard processes.

Reduced costs and labor expenses by 40% through innovative manufacturing and assembly procedures.

Minimized warranty claims by enhancing testing and verification processes for completed machines.

Enhanced testing methodologies while delivering electrical systems training to technicians.

Led onboarding training and established best practices for new employees in the department.

Engineering and Service Manager, 05/2016 - 08/2017

CONTINENTAL MACHINES INC - Savage, MN

Managed budget development of $1.5M while leading Service and Engineering departments.

Streamlined production processes by merging engineering and production teams for optimal performance.

Achieved reduction in production time from eight months to three months with a repeatable process for custom builds.

Oversaw CAD model generation, ensuring alignment with project specifications for successful outcomes.

Directed team efforts in assessing, quoting, and manufacturing customized equipment tailored to client needs.

Production and Inventory Lead/Service Technician, 04/2013 - 05/2016

CURRENT EDM - Minneapolis, MN

Directed team performance assessments to achieve timely production and testing goals.

Trained workforce on systems and procedures to maintain high-quality output.

Supervised the entire production process and created essential processing variables.

Implemented continuous improvement strategies to reduce costs associated with inventory management of parts and supplies.

SKILLS

Project and CRM management

Client relationship management

Analytical problem-solving skills

Market analysis and sales trends

Supply chain Development

Data-driven strategies

Trend analysis expertise

Vendor relationship management

Staff training and development

Team collaboration skills

Budget oversight

Sales data analytics

Territory planning and management

Dashboard design and customization

Lead prospecting strategies

Employee retention strategies

EDUCATION

Bachelor of Science: Business Operations and Project Management, 01/2016

Southern New Hampshire University - Manchester, NH

Associate of Science: Associates in Electronics, 06/1997

US Navy - Groton, CT

DeVry University (EET) Electrical Engineering and Technology: Electrical Engineering and Technology (EET)

DeVry University - Lisle, IL

Studied Electrical Engineering for two years Transferred to SNHU

WEBSITES, PORTFOLIOS, PROFILES

https://www.linkedin.com/in/douglas-fink-79427036/

#HRJ#adbcdf12-bcef-4046-936e-8178f35c35b9#

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