Human Resource Administrative Services

MARIE LESLEY P. RIPALDA

639********* (viber, tg, whatsapp ************@*****.***

Summary

Human Resources Professional with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Highlights

• Hiring and Retention • Compensation Administration

• Government/Regulatory Compliances • Personnel Records Maintenance

• More than 10 years of Online Gaming Exposure • Labor Relations

• Compensation & Payroll (Manual and System) • Exceptional Interpersonal Skills

• Employee Administrative Services • Managed Working Visa of Expatriates

• Led Start Up Business/Companies • HR Project Management

• Employee Life Cycle •

HR/Payroll Systems: BambooHR,

Sprout, Dayforce, Ceridian, Talexio

Experience

Global Human Resource Manager, Continent 8 Technologies Makati City, March 2025 to present

• Overseeing all facets of HR and office operations daily

• Facilitating payroll process for EMEA, Asia (PH, India, SG, Taiwan) and Canada

• Providing global support for employee administrative services

• Responsible for global recruitment initiatives

Recruitment Coordinator (Consultant), University Program Outreach Partners February 2025 to present

HR and Administrative Director, Everlounge, Inc. (HappyLuke, Live Casino House, Supotsubet, BettingKing, Victoria Games and 247Bet) IGaming

Makati City, August 2017 to February 2025

• Rewards Management

• Performance Management

• Time and Attendance Monitoring

• Employee Administrative Services

• Organizational Development

• Labor Relations

• Recruitment

• Events Management

• Government Compliances

• New projects for the department

• Working visas of Expatriates

• Mergers and Transitions

HR Consultant, RWB Solutions International Ltd. IGaming Cebu City, December 2016 to May 2019

• Spearheaded all areas of Human Resource and Administration Collections Officer & HRA Assistant, CBV Collection Services Limited Winnipeg Manitoba Canada, July to October 2017

HR and Administrative Manager, Blue East Synchronous Technologies, Inc (BETEAST) IGaming Makati City, November 2014 to June 2016

• Spearheaded all areas of Human Resource and Administration

• Compensation and Benefits (Local & Expat employees – Filipinos, Croatian, Swedish, Malaysian, Australian, British and Korean)

• Rewards Management

• Performance Management

• Employee Administrative Services

• Training (Newly Hires)

• Organizational Development

• Labor Relations

• Recruitment

• Events Management

• New projects for the department

• Working visas for Expatriates

HR Consultant, JLRipalda Construction Services (Family Business - Construction) Pasig City, 2014 to present

• Spearheaded all areas of Human Resource and Administration Senior HR Officer/Assistant HRA Manager, GWI Business Solutions, Inc. (IBCBET/12BET) IGaming Makati City, April 2009 to October 2014

• Compensation and Benefits (Local & Expat employees – Filipinos, Vietnamese, Thai, British, Korean, Malaysian, Indonesian and Singaporean)

• Spearheaded HRMIS Software & Timekeeping, Payroll & Recruitment Software

• Rewards Management

• Performance Management

• Employee Administrative Services

• Training and Development

• Organizational Development

• Labor Relations

• Recruitment

• Events Management

• New projects for the department

• Working visas of Expatriates

• Other duties assigned by HR Manager

HR Officer / Generalist, Federal Housing Aid

Makati City, September 2008 to March 2009

• Spearheaded all areas of Human Resource

HR Support Analyst, Emerson Electric Asia Limited ROHQ Pasig City, February to August 2008

• Spearheaded all compensation and benefits

HR Specialist, Paragon International Customer Care Limited (Playtech) IGaming Makati City, September 2006 to February 2008

• Spearheaded all compensation and benefits, recruitment Executive Assistant, Digital Telecommunications Philippines Incorporated Quezon City, September 2005 to September 2006

Education

2001 – 2005 Rizal Technological University

Bachelor of Science in Industrial Psychology

Conferences Attended

• London Ice 2019 EXCEL London, UK

• London Affiliate Conference 2019 EXCEL London, UK References : Available upon request

Accomplishments

• Facilitated the rebuilding of the organization’s HR function and brought recruitment in- house, which resulted in significant cost-savings

• Developed a management of attendance policy which has reduced absenteeism levels in workplace

• Established full-cycle HR functions for the company including to attract, compensation and benefits, maintain and motivate a diverse staff of top talent

• Developed and instituted company policies, procedures and processes that enhanced achievement of the Human Resource

• Implemented, integrated and maximized usage of HR Information System

• Constructed fair and equitable compensation strategies

• Mediated resolutions of complaints and grievances of employees

• Ensuring continuous improvement of HR systems and policies

• Created job descriptions, job grading and job salary scale

• Started the company from ground up; led a startup company and created plans, guidelines and processes that meet short-term needs while taking into account long-term plans

• Developed and implemented a comprehensive on-boarding process for employees during their first month and third month, and throughout the entire employee life cycle

• Spearheaded and Established the following : Automation of Applicant Tracking System

(candidate self-service portal), Automation of Performance Management (3rd Month Evaluation, Regularization and Semi-Annual Evaluation) & Automation of Inventory (from on- boarding to exit clearance)

• Merged companies with effect no labor and moral issues encountered

• Reduced attrition rate

• Achieved 100% win-rate in labor claims

• Built the company’s benefits programs by organizing providers and negotiating contracts

• Created and maintained a relaxed work environment where rewards and discipline are in equilibrium

• Created a leadership balance between foreign and local management team

• Recruited personnel for various positions: Retention and Reactivation Manager, Affiliate Manager, Brand Manager, Customer Support (voice and non-voice), Team Leader, Shift Manager, Payment Analyst, Sports Analyst/Trader, Financial Analyst, CPA, IT Helpdesk, Fraud and Risk Analyst, Multilingual (Korean, Australian, Vietnamese, Thai, Vietnamese, Indonesian, Croatian, Latvian, British, Malaysian, Singaporean, Swedish, Chinese and other nationalities), HR/Admin/Accounting, Software and Web Developers, Business Intelligence, Graphic Designer, Web Analytics and other critical positions

• Established offshore relocation policies which includes: Expatriation arrangements, Working Visa, Employment Papers

• Managed vehicle fleet which includes: Travel reservations, Vehicle Management, Driver Allocation, Fuel Issuance and Usage, Periodic Maintenance of Vehicle

• Facilitated discussion as a coach

• Initiated revision of outdated employee handbook and benefits, developed policies and procedures

• Experienced dealing with NBI raids, managed to hold the search and warrant.

• Managed Business Permit, BVI and Curacao Gaming License, CEZA, FCLRC, DOLE, Pagcor and other government compliances with no result of penalty

• Been able to handle more than 2000 manpower headcount for Emerson Electric Asia Limited ROHQ

• Processing of working visas (direct dealings/coordination with DOLE and BOI) – from Tourist Visa renewal, TIN Application, Alien Employment Permit (DOLE), Special Work Permit, 9G Working Visa and Cancellation/Downgrade of Working Visa to Tourist Visa

• Shared Services for multiple companies

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