Latanya Johnson, RMA, CMA (Senior)
Apopka, FL ***03
**************@*****.***
Certified and experienced Registered Medical Assistant (RMA) and Certified Medical Assistant (CMA) with 20 years of expertise in both the medical and mental health fields. Dedicated to delivering compassionate, efficient, and patient-centered care. Strong background in administrative and clinical tasks with proven skills in communication, team collaboration, and organizational effectiveness. Known for dependability, honesty, and a strong work ethic.
Core Competencies
• Patient Care & Vital Signs Monitoring
• Medication Administration & Health Education
• EMR Management (eClinicalWorks & other platforms)
• Mental Health Support & Counseling
• Diagnostic Testing & Specimen Collection
• Medical Office Administration & Scheduling
• Team Leadership & Staff Coordination
• Strong Communication & Customer Service Skills
Heidi’s measure
Certifications and Licenses
• CMA/RMA (2014–2026)
BLS Certification
• AED Certification
• CCMA Certification
• CPR Certification
Professional Experience
Accuhealth
Registered Medical Assistant remote
1/2025-jul 2025
Conducted accurate and timely chart reviews for HEDIS measures to ensure compliance with healthcare standards.
• Extracted and reported data from electronic medical records (EMRs) for quality improvement and reporting purposes.
• Collaborated with healthcare providers to verify documentation accuracy and completeness.
• Assisted in identifying gaps in care and providing recommendations for process improvements.
Registered Medical Assistant (RMA) Senior
Orlando Health, FL
August 2023 – December 2024
• Conducted accurate and timely chart reviews for HEDIS measures to ensure compliance with healthcare standards.
• Extracted and reported data from electronic medical records (EMRs) for quality improvement and reporting purposes.
• Collaborated with healthcare providers to verify documentation accuracy and completeness.
• Assisted in identifying gaps in care and providing recommendations for process improvements.
Registered Medical Assistant (RMA), Senior
Digestive Disease Consultants, Altamonte Springs, FL
December 2018 – August 2023
• Assisted physicians during patient visits, documenting vital signs and health history.
• Scheduled diagnostic procedures such as colonoscopies and endoscopies.
• Managed electronic health records, ensuring accuracy and confidentiality.
Registered Medical Assistant / Mental Health Technician
Aspire Health, FL
May 2006 – February 2019
• Supported patients in both physical and mental health care, including vital sign monitoring and specimen processing.
• Provided health education, clarified medication instructions, and answered patient inquiries.
• Enhanced office operations by coordinating patient charts and maintaining adequate stock levels of medical supplies.
Mental Health Technician
CFC Communities, FL
December 2012 – July 2017
• Delivered care and counseling for mental health patients, promoting safety and well-being.
• Monitored patient behavior, administered medications, and documented daily reports.
• Coordinated treatment plans with families and healthcare providers.
Registered Medical Assistant / Behavioral Health Technician
Central Florida Behavioral Hospital, FL
August 2011 – Ongoing
• Conducted patient admissions, gathered health histories, and ensured compliance with protocols.
• Collected lab specimens and monitored test accuracy with quality control procedures.
• Supported patients with diagnostic testing, therapeutic interventions, and routine care.
Mental Health Technician
Attain, FL
January 1999 – October 2004
• Supported individuals with mental disabilities in daily routines and community reintegration.
• Ensured safety and provided emotional and practical support.
Education
High School Diploma
Apopka High School, Apopka, FL
Technical Skills
• EMR Systems: eClinicalWorks, Microsoft Office Suite (Excel, Word)
• Specialized Procedures: Phlebotomy, Injections, Tracheotomy Care, Wound Care
• Regulatory Knowledge: Medicare Part A/B Rules, OSHA Compliance
• Other Skills: Data Entry, Scheduling, Communication, Patient Triage
Assessments
• Electronic Medical Records Knowledge: Highly Proficient
• Nursing Aide Skills: Highly Proficient
• Patient-Focused Care: Highly Proficient
• First Aid: Proficient
I would welcome the opportunity to further discuss this position with you ..