Customer Service Office Manager
Resume:
EMPLOYMENT HISTORY
Office Manager, Receptionist, Travel Booking Agent, Kingfisher Sports LTD, Belize C.A. Steered office operations at Kingfisher Sports LTD Served as the lead receptionist, delivering superior customer service Demonstrated Superior customer service that secured customer loyalty Managed complex schedules and logistics, ensuring seamless operations. Fostered a collaborative team environment as the lead receptionist. Directed multiple office functions, maintaining high service standards. Orchestrated travel arrangements, enhancing customer satisfaction FEB 1999 - MAY 2021
Asst. Manager, Dari Mart/ Coburg Rd., Eugene Oregon Coburg Rd Managed daily operations at Dari Mart, ensuring smooth workflow Implemented innovative strategies to boost sales
Collaborated with team to improve customer service Solved complex operational issues, enhancing efficiency Increased overall store performance
Mentored new staff, fostering a supportive team environment. Monitored compliance with health regulations, ensuring safety. JUL 2005 - MAY 2011
Office Manager, Henderson Auto Detailing and Car sales, Goldsboro N.C. Oversaw all administrative tasks at Henderson Auto Detailing and Car Sales Collaborated with sales team to streamline processes Addressed and resolved internal conflicts, fostering a harmonious work environment Passionately managed administrative duties, consistently achieving top-quality outcomes and customer satisfaction. Enhanced team morale through regular feedback and conflict resolution. MAR 2011 - PRESENT
Owner, H and L Signs, Springfield Oregon
Spearheading operations at H and L Signs since 2011 Established a profitable business from the ground up Mastered the art of sign design and fabrication
Solved complex design challenges
Enhanced product quality by implementing rigorous design and fabrication standards. OCT 2022 - PRESENT
Merchandiser/Traveling, Advantage Solutions, Washington Oregon California Idaho Wyoming Montana Alaska Enthusiastically promoting products to customers and staff Supporting store management with inventory control procedures Implementing visionary merchandising concepts to drive sales Troubleshooting issues with product distribution
Aided team members in adopting new merchandising techniques to improve efficiency. Engaged actively with customers to elevate shopping experience and foster brand loyalty. Streamline inventory management to enhance product availability. 6962 Glacier Dr, Springfield, 97478
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MICHELE LEWIS
MANAGER
PROFESSIONAL SUMMARY
Manager poised to bring forward-thinking leadership, advanced communication skills, and a strong commitment to teamwork. Excels in creating strategic partnerships to foster collaborative achievements. Keen on leveraging a proactive approach to drive innovation and achieve future organizational goals.
Boosted product visibility through innovative merchandising solutions. Passionately delivered product knowledge, enriching customer interactions. SKILLS
Leadership Strategic Partnerships
Problem-solving Efficiency
Communication Teamwork
Strategic Planning Customer Service
Logistics Management Decision-making
Project Management Negotiation
Time Management Conflict Resolution
Critical Thinking Creativity
Social Media Management Research
Sales Customer Relations
Vendor Management Public Relations
Graphic Design Adaptability
Problem-solving Skills Technical Skills
Process Improvement Event Coordination
Budget Management Team Building
Customer Retention Event Management
Quality Assurance Health and Safety Compliance
Inventory Management Event Planning
Customer Satisfaction Problem Identification
Strategic Thinking Creative Problem-solving
EDUCATION
SEP 1992 - JUN 1997
High School Diploma, Marist Catholic High school
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