Customer Service Data Entry

CYNARA DAVIS

*** ********* **** • Lexington, SC *9072 • 803-***-**** • **********@*****.***

OBJECTIVE

Friendly, dependable, and motivated professional seeking a position in customer service, clerical support, or restaurant operations. I bring strong communication, multitasking, and organizational skills, along with a passion for providing excellent service in fast-paced environments. Currently pursuing an Associate of Science in Paralegal Studies and seeking a flexible position that complements my college schedule. QUALIFICATIONS

• Proven ability to thrive in both high-volume restaurant settings and administrative roles.

• Experienced in clerical duties including filing, scanning, mailing, and data entry.

• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Access); certified in Excel 2010.

• Exceptional customer service, communication, and problem-solving skills.

• Strong attention to detail and ability to multitask effectively under pressure.

• 89 WPM typing speed with excellent accuracy.

• Reliable, adaptable, and team-oriented with a professional demeanor. EDUCATION

South University – Online, Savannah, GA

Associate of Science, Paralegal Studies (Expected April 2025) Midlands Technical College, West Columbia, SC

Associate of Applied Science, Criminal Justice (May 2023 – March 2025) American School (Homeschool), Lansing, IL

High School Diploma Equivalent (September 2007), GPA: 3.0 WORK EXPERIENCE

Server – Flight Deck Restaurant, Lexington, SC (December 2021 – Present)

• Greet and serve customers while ensuring a positive dining experience.

• Take orders, handle payments, and maintain a clean and organized work area.

• Communicate efficiently with kitchen and bar staff to ensure timely service.

• Resolve customer concerns with professionalism and a positive attitude. Receptionist – Our Little Hands of Love Childcare Center, Lexington, SC (June 2019 – August 2020)

• Answered phones, scheduled appointments, and managed attendance records.

• Greeted parents and visitors and ensured a welcoming environment.

• Handled confidential records and maintained compliance documentation.

• Assisted teachers and staff with administrative support and communication. Server – Lizard’s Thicket, Columbia, SC (February 2017 – May 2019)

• Provided fast, friendly, and accurate service in a busy dining environment.

• Recommended menu items and promoted specials to increase sales.

• Maintained cleanliness and restocked supplies to ensure smooth operations. Customer Service Representative – Convergys, San Antonio, TX (January 2015 – February 2017)

• Handled high-volume customer calls with professionalism and empathy.

• Resolved billing and service inquiries and promoted company offers.

• Entered and verified orders accurately using database systems.

• Consistently achieved top customer satisfaction scores and call quality metrics. TECHNICAL SKILLS

• Microsoft Office Suite (Word, Excel, PowerPoint, Access)

• Excel 2010 Certified Specialist

• Typing Speed: 89 WPM

• Database and data entry proficiency

REFERENCES

Available upon request.

Contact this candidate