Very experienced typist, proof reader basically an office worker bee
Resume:
Jean Cooksey
***********@*****.***
Profile
Pro-active, self-starter who works well independently, with high energy and a strong work ethic, problem-solving, communication, interpersonal and teamwork skills. Extensive experience entering information into spreadsheets and identifying inconsistencies and errors in collected data. Several years’ experience listening to and evaluating recorded calls. Excellent typist (95wpm) and extensive data entry experience in several areas; marketing, social media, print ads, medical, technical. HIPPA compliant. Proven ability to maintain a professional image and support clients, consultants and management staff.
Experience
Sept 2016-Present
Media Coordinator, Integrated Advertising, Inc. Jacksonville, FL
REMOTE. Administrative office duties in addition to client focus and media responsibilities. Manage budgets and monthly billing for clients. Maintain and track media log times, perform lead tracking and media performance using excel. Respond to emails from vendors and clients regarding all things for the agency, including accounts payable and receivable. Track emails-incoming web forms for clients. Media responsibilities include getting billboards printed and installed, uploading tv spots to media outlets and processing radio scripts to final approval and all media traffic instructions. Social Media duties include writing and posting monthly blogs using WordPress. In addition, create and post 10x a month for clients on Meta, Instagram and LinkedIn.
Sept 2013-2016
Front Desk/Patient Care Coordinator: Rosann W. Faull, LLC Audiology and Hearing Aid Services, Jacksonville, FL.
Scheduled appointments and greeted patients. Created patient files, assuring all forms were filled out completely, Input and tracked all insurance claims. Processed patient payments with credit card machine and other payment methods. Assisted Doctors with patient equipment.
Previous years BASF Wall Systems, Jacksonville, FL Customer Service Rep.
Call center atmosphere with assigned distributors to support.
Order entry (SAP) for small orders, and truckload orders and custom
sample orders and returns/refunds. Provided guidance and
information to Distributors/Sales Dept. Worked closely with accounting
department and several manufacturing plants, including an on-site color
lab for samples for clients and Sales Department for presentations.
Customer Service Department President’s Award Winner.
Education
Educated Patient Course training for Patient Care Coordinator position
“Knock Your Socks Off” Customer Service Course
Dale Carnegie – “How to Win Friends and Influence People/Public Speaking”
Technical training on various computer programs for Front Desk patients scheduling and billing (Sycle). Order Entry (SAP), Excel, graphics, word processing, databases and various email programs.
High School Graduate with Secretarial concentration, Ossining NY. Internship Sr. Year as Secretarial Trainee IBM, Tarrytown, NY.
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