SKILLS
Accounting
Adobe Creative Suite
Board of Directors & Executive Support
Case Management
Employee Training and Development
Event Planning
Facilitator In-Training
Google Workspace
Human Resources Management Software
Inventory Management
Microsoft Office 365 Suite
Office Management
Personal Assistant
Problem Solving
Record Maintenance
Schedule Management
Spanish (Bilingual)
Travel Arrangement Coordination
EDUCATION
University of Phoenix
Online • Expected in 07/2024
Bachelor of Science :
Correctional Human Services
North Shore Community College
Lynn, MA • 06/2004
Associate of Science :
Business Management
EXTRACURRICULAR
ACTIVITIES
Dance Instructor
Founder of Girl Power Movement in NC
Advocate Against Domestic Violence in NC
WORK HISTORY
A No Abuse, Inc and Paula Basil, MA, LMHC, NCC, PA Office Manager / Facilitator In-Training—Batterer’s Intervention Program Orlando, FL • 05/2021 - Current
• Office Management duties included billing, accounts receivables and accounts payables.
• Met with clients to conduct an initial intake with providing program expectations and financial responsibility.
• Fulfilled reporting requirements for the department including, but not limited to Batterer’s Intervention Program referral intake data, and data for end-of-the-year annual recertification application with the Department of Children and Families.
• Project Management included bringing business up-to-date and creating all files electronically.
• Responsible for all case management that included but was not limited to the Department of Children and Families, Probation Officers, and Domestic Relations with all counties injunction offices in Florida.
• Provided all services in an empathic manner, providing guidance, motivation and encouragement according to trauma informed guided principles.
• Facilitator In Training Program—in process
• Provided translation services for clients/DCF/probation officers/owner. Joyce Pastorek, MA, LMHC, NCC, PA - Executive Assistant Orlando, FL • 12/2021 - 05/2023
• Provide executive/personal administrative support services to Joyce Pastorek.
• Maintained and organized counseling office files and paperwork, including the development of new processes, filing systems, billing, scheduling appointments, and marketing.
• Responsible for accounts payables and receivables. Tryon Distributing - Executive Assistant/ Print Shop Supervisor Charlotte, NC • 06/2005 - 04/2019
• Supervised employees in the print shop and executive suite.
• Managed print shop budgeting, billing, and expense tracking.
• Supervised all social media and websites.
• Produced accurate office files, updated spreadsheets, and presentations to support executives and boost team productivity.
• Provided office management support to executives, investors, and sales managers.
• Coordinated travel arrangements, calendars, and special events.
• Oversee record and database maintenance for different departments and suppliers.
• Responsible for Accounts Payables and Receivables, IT department, and marketing needs. Tryon Distributing - Chain Sales Assistant/Print Shop Associate Charlotte, NC • 06/2001 - 06/2005
• Responsible for print shop, marketing, and retail sales departments. Print shop and marketing responsibilities included day-to-day operating of print shop, social media designs and any other printing products.
• Print shop and marketing responsibilities included day-to-day operating of print shop, social media designs and any other printing products.
• Chain department responsibilities including submitting pricing to all retail chains, maintaining pricing database, and supporting upper retail management. EXECUTIVE ASSISTANT
JACQUIE FENNELL
PROFESSIONAL SUMMARY
Driven and resourceful executive/personal assistant with 15+ years of experience assisting high-achieving executives. *****************@*******.***
Orlando, FL Tampa, FL Remote