Multi skilled Pharmacy Technician
Resume:
STEPHANIE SPILLMAN
417-***-**** ***********@*****.*** Ozark, MO 65721
Experienced & compassionate Lead Pharmacy Technician skilled with excellent multitasking and strong critical thinking abilities, detail oriented problem solver, with an abundance of customer relationships built on trust and compassion. Skilled in prescription processing, medication dispensing, and insurance billing. Committed to maintaining patient confidentiality and ensuring compliance with HIPAA regulations. professional summary
skills
• Problem-solving skills • Prescription processing
• Patient confidentiality • Medication dispensing
• Pharmacy and customer records management • Insurance billing
• Drug storage procedures • Customer service
• Prescription filling and labeling • Problem-solving
• Attention to detail • Time management
• Cleaning and sanitizing • Multitasking Abilities
• Organizational skills • HIPAA compliance
• Adaptability and flexibility • Effective communication
• Patient profile setup • Self motivation
• Critical thinking • Typing skills
• Professionalism • Active listening
• Medicare and medicaid process • Billing procedures experience
LEAD PHARMACY TECHNICIAN
CVS Pharmacy, Nixa, Missouri
May 2013 - Present
Coached, mentored and provided
performance feedback to pharmacy
technicians.
•
Resolved customer inquiries regarding
product availability, pricing, and billing
•
May 2005
BACHELOR OF SCIENCE (B.S.) IN
EDUCATION
Missouri Southern State University,
Joplin, MO
education
HOME HEALTH CAREGIVER
issues in a timely manner.
Trained newly hired pharmacy
technicians on department policies and
procedures.
•
Coordinated third-party insurance
claims processing activities including
data entry into the computer system for
payment authorization purposes.
•
Audited medical records for accuracy of
information related to prescription drug
refills or renewals prior to authorization
by a pharmacist or physician.
•
Monitored drug expiration dates to
ensure safe dispensing practices were
followed at all times.
•
Implemented pharmacy objectives
determined by supervisory team.
•
Assisted customers with selecting over-
the-counter medications that best met
their needs.
•
Created and maintained accurate
patient records, ensuring compliance
with all applicable laws and regulations.
•
Answered pharmacy telephones to
respond to questions or requests.
•
Rotated shelves to check for and
dispose of expired medications.
•
Operated cash registers to accept
payment from customers.
•
Called insurance companies to retrieve
patient information.
•
Received written prescription and
refilled requests and verified that
information is complete and accurate.
•
Established and maintained patient
profiles.
•
Counted stock of medications,
chemicals, or supplies to enter inventory
data into computer.
•
Assisted customers by answering simple
questions, locating items and referring
them to pharmacist for medication
information.
•
Verified insurance data and contact
information to complete prescription
refill requests.
•
Established and maintained patient
profiles, included lists of medications
•
ASSOCIATE IN SCIENCE (A.S.) IN
FORESTRY AND WILDLIFE
CONSERVATION
NEO A&M College,
Miami, Oklahoma
taken by individual patients.
Operated cash registered to accept
payment from customers.
•
Cleaned equipment and sterilized
glassware to maintain safe and sanitary
conditions.
•
FIRST GRADE TEACHER
Miami Public Schools, Miami, Okalahoma
Aug 2005 - Oct 2010
Provide support for English language
learners in developing literacy skills.
•
Established clear expectations for
behavior management strategies.
•
Created a safe, positive and stimulating
classroom environment.
•
Cultivated relationships with parents
through regular communication.
•
Implemented effective classroom
management strategies to ensure
safety.
•
Assessed student understanding using
formative and summative assessments.
•
Collaborated with colleagues on
interdisciplinary units and lesson plans.
•
Promoted a respect for diversity within
the classroom community.
•
Utilized data analysis to inform
instructional decisions and modify
instruction.
•
Demonstrated patience, flexibility,
enthusiasm and professionalism.
•
Utilized various teaching techniques to
accommodate all learning styles.
•
Developed lesson plans and utilized
instructional materials to provide
individualized and small and large group
instruction.
•
Met with parents and guardians to
discuss children's progress and
determine priorities for children and
resource needs.
•
Assigned and graded homework, tests,
and quizzes to measure learning
progress and achievement.
•
Prepared materials and classrooms for
class activities.
•
Attended professional meetings,
educational conferences, and teacher
training workshops to maintain and
improve professional competence.
•
Attended staff meetings and served on
committees, as required.
•
Prepared objectives and outlined for
courses of study, following curriculum
guidelines, and requirements of states
and schools.
•
Assigned and grade class work and
homework.
•
Administered standardized ability and
achievement tests and interpreted
results to determine student strengths
and areas of need.
•
Established and enforced rules for
behavior and procedures for
maintaining order among students for
whom were responsible.
•
Read books to entire classes or small
groups.
•
Assisted in school libraries, hall and
cafeteria monitoring,, and bus loading,
and unloading.
•
certifications
• CPHT
References available upon request
references
I am a person of integrity. I do what is right even when no one sees it. Smile at a child, they need to know kindness exists. i believe in making our world a better place one community, one person at a time.
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