Employee Relations Performance Management

Robert (Bob) McIntyre

Senior Human Resources Leader

************@*****.*** 919-***-****

(https://www.linkedin.com/in/bobmcintyre1/)

Dynamic, passionate, proven HR Leader & Performance Management expert with proven success as a Senior HR Leader / Business Partner & Consultant with expertise in Performance Management; Employee Relations; Compliance and Engagement; Organizational Development including Employee, Manager and Executive Development in addition to Talent Acquisition; Diversity, Equity and Inclusion. Have succeeded in providing both strategic and operational leadership that maximized organizational effectiveness (revenues / profits and employee engagement) in large complex international as well as smaller enterprises. Strong intuition and ability to balance organizational and individual employee needs. Areas of Expertise & Capabilities

• Performance Management & Reductions In Force (RIF)

• Interface to corporate and external attorneys

• HR Compliance

• Employment Law

• Employee Relations Investigations

• Coaching, counseling, negotiation, influencing, facilitation

• Leadership and Organizational Design / Development

• Change Management

• Development and Delivery of employee; manager and executive course content & presentations Professional Experience

Predictive Index – Westwood, MA

Talent Consultant – 02/2021- Present (Transitional / Secondary Role) Have maintained relationship with Predictive Index (PI) Assessment company as a consultant certified to share; represent and support utilization of PI selection tools in the talent industry marketplace. Booz Allen Hamilton – McLean, VA

Senior Manager, Talent Management Integration - 06/2024 - 02/2025 Executive lead role responsible for strategic integration of talent model components for EVP of Chief Technology Organization and leadership team to include:

• Performance Management – Set agenda and timing for Goal Setting; Ongoing and Regular Performance and Development Discussions; End of year Reviews

• Advised people leaders of all levels – (Most Senior to Least Senior) on situations requiring course correction and critical conversations and related documentation to ideally support improvement or more formal Performance Improvement Plans subject to consequences absent improvement and demonstration of satisfactory performance

• Implemented Talent Plan that resulted in high employee engagement (90%) and lowest attrition (7%)across the company

• Facilitated tactical deployment of Succession; Compensation and Reward plans to support the evolving re-organization of the Chief Technical Organization.

Genesys, Daly City, CA (Remote from VA)

Senior Manager, Employee Relations, and HR Services – 07/2021 – 11/2022

• Led the standup of a new team of HRBP’s responsible for delivering best of breed Employee Relations advice; counsel; support and consistent / scalable HR processes across global enterprise.

Rolled out centralized ER Tracking Platform to ensure investigation consistency; resolution and identification of trends

Primary interface to Genesys Legal, HR VP’s and Sr HRBP’s

Developed and mentored team members who will serve as pipeline for future Sr HR Business Partner roles.

• Led effort to implement real; ongoing performance management that drives the creation of a highly performing; highly developing and engaged culture critical to supporting retention and continued success against Genesys worldwide business growth targets. The Wills Group, La Plata, MD

Senior Manager – Employee Relations / HR; Performance Management & Learning 05/2018 – 01/2021

(Company spun off 1 line of business and 50% of employee population)

• Redesigned performance management approach that has driven high employee and record setting organizational performance

(400% and 200% of target revenues & profit) while also improving employee engagement survey results significantly across the enterprise (+8pts YTY and 20% higher than industry). Robert McIntyre Page 2

OneDigital Human Capital Solutions, Richmond, VA & JLM – HR Consulting Services, Rockville, MD HR Director / Senior HR Consultant, – 03/2017- 04/2018 (Spouse Relocation: Temp HR Consulting)

• Retained and delivered comprehensive human resource (HR) consulting services. Roles and clients include Interim HR Director of 4 locations & HR Managers, Tuckahoe Holdings of Richmond, VA, Senior HR Consultant Thomas Solutions of Pentagon City, VA. CSRA, Falls Church, VA (Acquired by General Dynamics) Senior HR Lead Consultant, Performance Management & Organizational Development - 01/2016 – 01/2017

• Successfully designed and architected new performance management system to support a common enterprise wide CSGov and CSRA post- merger culture (18,000 employees) that drove a next gen approach to high performance; the development of the leadership talent pipeline and improved YTY business results.

• Partnered with the CSRA Senior Leaders & HR Business Partners to co-create new approach to performance management and successfully drive change key to line executive support and advocacy.

• Designed and delivered ongoing outreach and support (CSRA Virtual Performance Management Toolkit) for leaders/managers and employees critical to driving change called for by a new performance management system.

• Assessed; diagnosed and recommended solutions to Senior VP of CSRA Intelligence Business that were implemented to improve Client Proposal process.

Northwestern Mutual, Milwaukee, WI & AGL Resources, Atlanta, GA – 4/2014 – 12/2015 Senior HR Consultant

(Spouse Job Relocation: Temporary / Transitional HR Consulting Post IBM)

• Assessed evolving enterprise-wide workforce management needs for Insurance Industry leader. Designed and implemented a consistent workforce management framework with tools to enable union and non-union line managers and HR to project, identify, target, and address organizational needs (hiring; developing employees; use of contractors; RIF’s).

• Developed HR strategy framework for 5,000 union and non-union employee utility company to address disparate HR components due to acquisition activity.

IBM Corporation

Lead Senior HR Business Partner & Employee Learning Consultant / Facilitator - RTP, NC 03/2003 – 04/2014 Corporate lead for delivery of new model for IBM’s worldwide employees (400,000 employees) and leadership development offerings (40,000 managers / executives).

• Lead role in the design and global rollout of IBM’s award-winning IBM Career Framework Employee Development Model of which IBM Learning Received “Training Magazine’s” Top ranking award while also being recognized by “Fortune Magazine” and Aon Hewitt as the #1 company for leaders.

• Collaborated on the design of and also delivered / facilitated face-to-face and on-line virtual employee / manager and executive offerings resulting in overall Instructor satisfaction ratings of 91 exceeding target of 85 for IBM facilitator organization.

• Represented IBM as a facilitator in offerings designed to support the integration of executives, managers and employees as a result of IBM’s 20-Billion-dollar investment in Acquisitions.

• Selected to facilitate worldwide Consulting course critical to IBM HR’s transition to consulting model. Senior HR Business Partner, IBM Systems Technology Group –RTP, NC & Burlington, VT Developed and maintained a business partner relationship with site executive management. Customers included VP of Networking Hardware Division Development at RTP, NC (12,000 employees) & Burlington, VT Senior site executive, division vice president and executive management team for IBM’s second largest single manufacturing and development site employee population of 7,500 in North America.

• Successfully led and delivered to all 500 Burlington managers all site industrial relations training, advice & counsel during International Brotherhood of Electrical Workers (IBEW) attempt to organize employees that was successfully thwarted.

• Led implementation and training to support Burlington site Performance Management Program. Education & Professional Development

M.S. in Human Resources Management - Rutgers University, New Brunswick, NJ Post Masters Graduate Certificate - Organizational Behavior & International Business - St. Michael's College, VT M.A. in Higher Education Administration – Indiana University of Pennsylvania

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