Nancy Reyes
Receptionist
Chicago, IL *****
***************@***********.***
Professional Summary
Participating in a challenging and responsible career which will allow me to demonstrate and utilize my skills, and experience while offering an opportunity for personal growth and professional advancement. Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Best Price Moving-Chicago, IL
August 2013 to August 2025
ANSWERED PHONES SCHEDULED DAILY PICK UP AND DELIVERY, DATA ENTRY SCANNING, FILING COMMUNICATED WITH CUSTOMERS PROVIDING THEM WITH DETAILED INFORMATION ON THEIR MOVE WHILE MAINTAINING ATTENTION TO DETAIL AND ACCURACY Receptionist
Law office of Paul Marcovitch-Chicago, IL
1998 to 2012
Managed phone lines which consisted of eight to ten multi-line system.
* Greeted and assisted clients for proper assistance.
* Copied, faxed, and prepared documents for the attorneys in a timely manner.
* Organized files alphabetically from open files to close files for any other references for cases.
* Communicated with many agencies such as Social Security, hospitals, private doctors, and State offices, to inquire and request documents regarding both the attorney's and client's particular case.
* Managed all business expenses regarding to utilities, supplies, payroll, book keeping, budgeting incoming and outgoing cash flow, and maintaining the office functioned properly for daily operations.
* Assisted numerous lawyers in court for Spanish Translation purposes. Receptionist
Custom Construction-Chicago, IL
1995 to 1998
Answered phone calls and greeted clients.
* Maintained business logs and records for the company regarding investment projects.
* Assisted the office manager with general office operations. Lockbox Clerk
Cole Taylor Bank-Chicago, IL
1988 to 1998
Processed, logged and balanced incoming customer accounts.
* Prepared documents and reports for management regarding daily deposits. Education
General Education
Wells High School-Chicago, IL
1978 to 1982
Skills
• Clerical experience
• Customer inquiry handling
• Office experience
• Phone answering
• Phone etiquette
• Scanning
• Customer service
• Administrative experience - Administrative experience (6-10 years)
• Photocopying
• Order assistance
• Front desk
• Computer literacy
• Customer complaint resolution