Customer Service Administrative Assistant
Resume:
C O N TACT
***********@*****.***
Fredericksburg, VA 22406
phone
address
P R O F E S S I O N A L S U MMARY
Experienced in administrative support and customer service, with a strong background in office administration and data entry. Skilled in managing multiple tasks efficiently and providing excellent customer service. Seeking to leverage skills and experience in a new Administrative Assistant/Customer Service role to
contribute to team success.
E D U C ATION
June 1993
High School Diploma
Gar-Field High School, Woodbridge VA
E X P E R I E N C E
May 2006 - Present
Administrative Assistant
Johnson & Son Lumber Company, Fredericksburg,
Virginia
May 2006 - Present
Safety Manager
Johnson & Son Lumber Company, Fredericksburg, VA
May 2006 - Present
AP/AR
Johnson & Son Lumber Company, Fredericksburg, VA
Maintained files and filing, keeping sensitive
information confidential.
•
Answered phone calls, directed inquiries to
appropriate personnel, responded to customer
requests in a timely manner.
•
Provided administrative support to management
staff, including scheduling meetings and
appointments, preparing agendas, taking minutes,
and maintaining records.
•
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word,
Excel, PowerPoint .
•
Compiled and entered data into various databases
to ensure accuracy and completeness.
•
Trained employees on proper safety procedures to
reduce the risk of injury or illness.
•
Conducted workplace inspections to identify
potential hazards, investigated accidents and
reported findings.
•
Promoted safety awareness through internal
memoranda, newsletters and specific training
programs.
•
Worked with VOSHA to identify and correct safety
issues within the business operations.
•
• Scheduled and maintained yearly Hearing tests.
Reviewed safety procedures, recommending
changes to improve safety performance.
•
• Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks
while remaining adaptable and flexible.
•
ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE
F R I D A Y J O H N S O N
April 2006 - Present
Transportation Security Officer
Johnson & Son Lumber Company, Fredericksburg, VA
Responded quickly to meet customer needs and
resolve problems.
•
• Made daily remote deposits.
• Processed payments to vendors.
• Completed quarterly and yearly reports.
Applied and received two rounds of Payroll
Protection Plan during COVID.
•
•
• Assisted in the hiring of CDL drivers.
Maintained records for DOT audits and
compliance.
•
S K I L L S
• Administrative support
• Data entry
• Computer skills
• Computer proficiency
• Office administration
• Customer service
C E R T I F I C ATIONS
• Notary Public (VA)
Contact this candidate