Vice President Continuous Improvement
Resume:
H I L L A R Y V O E L K E R
Hillary HV Voelker
**********@*****.***
www.linkedin.com/in/hillary-voelker
Elgin Breeding Service Inc. — Elgin, TX
VICE PRESIDENT / CHIEF OPERATING OFFICER
2007 – Present
Directed international trade and compliance operations for a global biotechnology and genetics export company with distribution across 30+ countries in APAC, South America, Africa, Australia, and North America. Global Export & Regulatory Compliance
Led execution of global export control programs aligned with EAR, USDA, and foreign regulatory frameworks. Managed APAC customs compliance strategy, overseeing broker governance, tariff classification, and valuation protocols across diverse jurisdictions.
Drafted, reviewed, and submitted export licenses, permits, and declarations, maintaining 100% audit success with no violations.
Designed and enforced compliance SOPs, training programs, and governance structures adopted across multiple markets.
Served as Empowered Official, overseeing technical data transfers, deemed export reviews, and foreign partner authorizations.
Analytics, Risk & Continuous Improvement
Introduced data visualization dashboards to identify compliance trends and risk exposure, improving audit response times by 40%.
Collaborated with cross-functional leaders (Legal, Supply Chain, Operations) to align export compliance with operational continuity.
Led internal investigations and implemented corrective action plans, achieving zero major audit findings. Applied continuous improvement methodologies to streamline export documentation workflows and optimize clearance timelines.
Leadership & Cross-Border Operations
Partnered with global commercial leaders to architect compliant, scalable logistics solutions that supported business growth.
Directed end-to-end compliance for international shipments, including HTS classification, origin determinations, and broker coordination.
Cultivated partnerships with Customs, APHIS, and trade regulators across four continents, enhancing transparency and collaboration.
Key Achievements
Reduced clearance delays by 30% through process automation and data-driven documentation review. Established global audit-readiness framework that sustained zero non-conformities across 15+ annual inspections.
Drove compliance initiatives that supported 200% international expansion while mitigating regulatory risk. VICE PRESIDENT & COO MANAGER, GLOBAL EXPORT PROGRAMS Global Trade Compliance and Export Controls Leader with 17+ years of experience managing international operations, export programs, and regulatory compliance across the U.S., APAC, and LATAM. Proven success in aligning business objectives with complex regulatory frameworks (EAR, ITAR, OFAC, CBP, APHIS, USDA), leading audit readiness, and embedding compliance culture within global organizations. Data-driven strategist adept at identifying risk, developing next-generation compliance programs, and driving transformation through analytics, cross-functional collaboration. Known for strong judgment, data-driven problem solving, and the ability to balance strategic thinking with hands-on execution in ambiguous, fast-paced environments.
Export Control Management (EAR, APAC, OFAC)
Customs Compliance Strategy & Broker Governance
Audit Readiness & Corrective Action Planning
Global Trade Policy & Program Development
CORE COMPETENCIES
HTS Classification & Valuation Protocols
Risk Analysis, Data Visualization & Insights
Cross-Functional Leadership & Stakeholder Alignment Continuous Improvement & DBS Methodology
Hillary Voelker Page 2
PROFESSIONAL AFFILIATIONS:
Board Member, National Association of Animal Breeders (2022 – Present)
Member, Beefmaster Breeders United (2000 – Present) Member, American Brahman Breeders Association (2000 – Present) Member, Texas Southwestern Cattle Raisers Association Member, National Cattle Breeders Association
COMMUNITY & VOLUNTEER LEADERSHIP
Secretary, McDade Parent Teacher Inc. (2022 – Present) Youth Director, St. Peter’s Lutheran Church (2019 – Present) Volunteer, Cattlemen for Cancer Research
McDade FFA Booster Association (2022- Present)
Elgin Livestock Association (2022- Present)
Texas A&M University
Bachelor's Degree
EDUCATION:
KEY SKILLS
Customer Success Management- Account Growth & Retention, Book of Business Oversight, Enterprise Partnerships, Retention & Growth, Executive & Lifecycle Engagement, Global Benefits Design, Policy Development, Workforce Programs, Employee Experience Enterprise Account Management – Expansion Strategies, C-Level Engagement, Contract Negotiation, Business Reviews, Budget & Expense Management
Revenue Growth, Sales & Negotiation – Contract Development, Revenue Growth, Sponsorships, Business Development, Sales Targets met and exceeded, Inside Sales Management, Data-Driven Sales Coaching Vendor & Partner Management – Broker/Vendor Negotiations, Contract Management, Service Optimization Communication & Collaboration– Executive Presentations, Cross-Functional Collaboration, Team Training, Employee-Friendly Benefits Communication, Change Management, Global Rollouts Compliance & Risk Management – Regulatory Navigation, Risk Mitigation, Policy Development, Audit Readiness, Healthcare Compliance
Tools– Salesforce, G-Suite, Monday.com, Google Workspace, Zoom, Microsoft Office, Adobe, QuickBooks-
(payroll, accounts receivable and accounts payable), Teams, SharePoint Skilled in navigating compliance standards, import/export documentation, and risk management practices.
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