Support Specialist Data Entry

Brianna Lewis **** New Heritage Rd Apt ***

Orlando, FL 32825

352-***-****

*****************@*****.***

SUMMARY

• Customer Support Specialist with extensive experience at Chick-fil-A, demonstrating exceptional customer service and sales skills. Achievements include significant improvements in customer satisfaction through adept problem-solving and adaptability. Proficient in visual merchandising and data entry, contributing to an engaging shopping environment while promoting teamwork and collaboration

EXPERIENCE

Chick-Fil-A— Custom Support Specialist

Orlando, Florida

02/2022 - Current

• Maintained a positive working relationship with fellow staff and management.

• Helped with purchases and signed customers up for rewards programs.

• Used suggestive selling techniques to promote add-on sales.

• Ensured check-out areas remained clean, orderly, and fully stocked to promote an attractive shopping environment.

EDUCATION

Valencia College, — Associate Of Arts: General Studies Orlando, Florida

01/2025 - 05/2027

University High School, — Diploma

Orlando, Florida

08/2020 - 05/2024

CERTICATIONS

High School — 2 yr. Veterinarian Assistant Certificate SKILLS

• Customer service

• Sales techniques

• Retail management

• Visual merchandising

• Time management

• Problem-solving

• Email management

• Issue troubleshooting

• Adaptability and flexibility

• Data entry

• Product knowledge

• Teamwork and collaboration

• Written communication

• Microsoft windows and office

• Self-Directed

• Active listening

• Flexible and adaptable

• Team collaboration

• Problem solving

• Supply restocking

• Medication dispensing

• Tail restraint

• Nail trimming

• Patient bathing

• Animal restraint

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