Customer Service, Inventory, Merchandising
Resume:
Mary Ann Hansen *Amazing Customer Service Rep
Friendly Outgoing Attitude with Professional Etiquette ************@*****.***
Long Beach, CA 90805
Customer Service is being a positive experience in a person's day and growing a business partnership. Work Experience
Retail Reset Merchandiser, Vons and Albertsons
SAS / Advantage Solutions/SAS Retail Services -Long Beach, CA, Henderson, NV August 2021 to Present
Team associate contracted and dedicated to Albertsons and Vons Grocery Stores in Southern California to reset all sectors of the store in precise detail to the schematic as provided by the corporate shelf planning department, Assuring correct products, fixtures in place, point of sales information, and appeal for enhanced sales. Building productive relationships with Store and Department Managers to assure quality service and products promoted properly to schematic Rotated stock, removed out-of-date products, Cleaned shelves and/or fixtures. Assured backstock was properly placed in correct aisle storage in backroom Team Lead Reset Merchandiser
SAS Retail INC for Spartan Nash - Bismarck, ND
September 2019 to July 2021
Team Lead Reset Grocery and Merchandise to Planograms provided by Shelf Planning of Spartan Nash meeting deadlines for completion of reset projects to include coordinating with each stores manager advising of service date and reset categories, Store Scan to advise of reset category and place order of pos tags prior to scheduled service. Timekeeper for the team on daily basis on company software for HR, Trained new hires. Customer Service and Cashier at Gas station CO-OP
Tri Energy Corporation, Cenex on Divide - Bismarck, ND November 2019 to June 2020
Cashier for gas pump and store purchases. Refilled propane bottles, replenished store products. Provided friendly outgoing customer atmosphere to enhance sales and retain returning customers. Retail Reset Merchandiser, Albertsons and Vons
Retail Merchandising Solutions Inc - Long Beach, CA April 2013 to August 2019
Team associate contracted and dedicated to Albertsons and Vons Grocery Stores in Southern California to reset all sectors of the store in precise detail to the schematic as provided by the corporate shelf planning department, Assuring correct products, fixtures in place, point of sales information, and appeal for enhanced sales. Building productive relationships with Store and Department Managers to assure quality service and products promoted properly to schematic and customer appeal to enhance sales. Rotated stock, removed out-of-date products, Cleaned shelves and/or fixtures. Assured backstock was properly placed in correct aisle storage in the backroom. Trained new hires. Customer Service & Dispatcher
Kilter Termite & Pest Control - Orange, CA
August 2015 to May 2016
Created WDO reports recorded with the State of California as required by law when proposed termite treatment recommended. Maintained routes on a daily basis of Pest Control Inspectors, Applicators and Technicians. Provided proposals to customers, maintained recurring services, confirmed scheduling of services and scheduled daily routes of services and inspections for 30 techs, applicators and inspectors, not including Construction crew. Other daily functions of processing payments, correspondence via email, phone, documents. Merchandiser
Acosta Sales & Marketing - Orange County, Ca, US
April 2015 to October 2015
Implemented sales programs for Nestles products and provided data on company tablet.. Assured products fully stocked, Promoted special sales campaigns with displays in accordance with the store. Built solid relationships with Store Management and Receivers to assure quality service is provided. Customer Service Representative/Scheduler
Hydrex Pest Control - Long Beach, CA
November 2011 to February 2013
Scheduled recurring services of technician's daily routes, processed payments, prepared sales proposals for inspectors. Dispatched technicians services added or replaced on the route, special instructions of designated service. And maintained timely contact with service technicians as required by law. Education
50 units of College toward General Ed and focus on Business Admin, El Camino College, Business Admin, AeroSpace Fastener Manufacturing Certificate. Skills: Customer Service Written and Oral communication, Correspondence, Independently problem solving, Read Schematics, Planograms, Accounts Receivable, Accounts Payable, Dispatching of Services. Work well independtly, or supervised.
Contact this candidate