Sales customer service management
Resume:
CORONNA M. LEWIS
SUMMARY
Highly motivated customer focused Sales Professional with over 5 years of experience providing exceptional service in fast-paced environments. Skilled in product knowledge, up selling and maintaining store organization..
EXPERIENCE
Managing Real Estate Broker, 01/2021 - Current
Indianapolis, IN
Prepared market analysis statistics and bid presentation for buyers and sellers.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Advised prospective clients in current market activities and optimal buying or selling choices.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Franchise Associate Account Executive, 08/2025 - Current
Yelp - San Francisco, CA Remote
Developed and implemented promotional plans targeting key audiences.
Supported clients in raising brand recognition through strategic marketing.
Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
Analyzed consumer behavior data to develop and budget campaigns tailored to different media outlets to achieve company's advertising objectives.
Retail Sales Associate, 02/2025 – 07/2025
La-Z- Boy – Los Angeles, CA
Served 50+ customers per day, ensuring positive shopping experience and building loyal customer service.
Handled customer complaints, discrepancies and questions.
Assisted in inventory management by coordinating store displays and merchandise audits.
Demonstrated product features to align with customer needs.
Personal Banker II, 01/2021 - 02/2022
Fifth Third Bank - Indianapolis, IN
Met with customers to analyze financial needs and maximize sales opportunities by identifying solutions that aligned with customer needs.
Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Used customer information to tailor recommendations to promote cashier's checks, travelers' checks and savings bonds.
Maintained and built strong client relationships through quality, personalized interactions.
EDUCATION AND TRAINING
Bachelors of Science, Sociology, 05/2011
Indiana University - Bloomington, IN
ADDITIONAL INFORMATION
Managing Broker License Indiana Real Estate Commission Professional Licensing Agency December 2024
CONTACT
Phone: (463) 345- 9511
Email: *************@*****.***
SKILLS
Verbal and Written Communications
Appointment Scheduling
Salesforce
Correspondence and Reports
Creative Problem-Solving
Administrative Leadership
Dispute Handling
Cash Handling
Leads Generation
Market Research and Analysis
Project Coordination
Office Management
Client Relationship Management
Marketing Management
B2B and B2C Sales
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