Customer Service Data Entry
Resume:
Rebecca Bussey
Barberton, OH *****
*************@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Office Manger
Kind Kids Learning Academy-Barberton, OH
August 2025 to Present
• Process payroll
• Data entry
• Maintain spreadsheets and files
• Answer emails and phone calls
Digital Field Director
Working America-Remote
October 2024 to Present
• Organized spreadsheets of data on a daily basis
• Trained and created daily goals for new employees
• Contacted potential employees to go over contract benefits and hiring needs
• Performed quality assurance and maintained standards of conduct for X region
• Created and distributed walking routes for 200+ canvassers on a daily basis Consumer Relations
Epiphany Management Group Remote
August 2023 to October 2024
• Assisted 200+ customers per day with payroll needs by providing excellent customer service
• Enter data on customer accounts for each call
• Communicate effectively with coworkers via Microsoft Teams and Microsoft Outlook Digital Designer
AD Direct Inc-Akron, OH
May 2022 to July 2023
• Build and design quotes for customers on Adobe Indesign
• Maintain and operate multiple Canon printers
Customer Service Representative
InfoCision-Akron, OH
February 2020 to May 2022
• Sell to 200+ customers per day for a variety of packages
• Create and implement efficient sales scripts for techs to follow Education
High School Diploma
Coventry High School-Akron, OH
August 2015 to May 2019
Skills
• MS PowerPoint
• Conflict management
• Customer service
• Microsoft Excel
• Remote work experience
• Word processing
• sales
• Appointment scheduling
• 10 key typing
• IT
• Microsoft Outlook
• Database management
• Warm calling
• Attention to detail
• Data collection
• Communication skills
• Customer relationship management
• Typing
• Zoom
• Google Docs
• Organizational skills
• Salesforce
• Supervising experience
• English
• communication
• MS Excel
• Management
• Negotiation
• Inventory management
• Marketing
• Adobe Premiere
• Adobe Illustrator
• Phone etiquette
• Microsoft Office
• Restaurant experience
• B2B sales
• MS Word
• QuickBooks
• Cold calling
• Adobe InDesign
• Databases
• CRM software
• data entry
• telemarketing
• ERP systems
• Writing skills
• Grammar Experience
• Google Suite
• Cooking
• Time management
• Clerical experience
Certifications and Licenses
HIPAA
Driver's License
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