High School Health Care
Resume:
JAKEIRA BENNETT
Baton Rouge, La
jakeirabennett49@gmail... com
Education
Woodlawn High School — High School Diploma
Remington College — Medical Assistant
**/**** to 05/2021
06/2024 to Present
Developed a strong foundation in medical terminology, enabling effective communication and understanding within the healthcare environment. Eager to contribute to patient care and provide compassionate support in a medical setting.
Possess strong communication skills tailored to health care, fostering effective patient interaction and collaboration with medical professionals. Active in online learning, I am acquiring relevant knowledge and skills to prepare for a rewarding career in the medical field. Seeking a challenging and fulfilling role in health care, where I can leverage my skills and contribute to the well-being of patients. Passionate about making a difference in the lives of others through a career in health care.
Work Experience
Edible Arrangements — Manager / CSR
Our Lady Of The Lake Children’s Hospital — Receptionist 05/2018 to 08/2023, Baton Rouge, La
Interacted with business users to analyze the process and gather requirements, making necessary changes to schema objects to fulfill their reporting and business needs.
Organized and reorganized itineraries according to date, weather, clients, and the status of attractions. Greeted and assisted customers with booking reservations and answered any additional questions both in person and over the phone. Scheduled, trained, and supervised employees in day-to-day operations.
03/2022 to 11/2024, Baton Rouge Louisiana
Managed and organized the reception area, ensuring a welcoming and efficient environment for patients and visitors.
Provided professional and courteous service to patients and their families, creating a positive and supportive experience.
Efficiently processed incoming mail and correspondence, ensuring timely delivery and accurate distribution.
Collaborated effectively with the medical staff to ensure smooth operations and seamless patient care.
Successfully scheduling appointments, managing patient flow, and ensuring timely access to care.
Resolved customer inquiries and complaints promptly and professionally, ensuring customer satisfaction and addressing their concerns. Assisted patients with registration and check-in, providing clear instructions and ensuring accurate data entry.
Demonstrated a commitment to providing excellent customer service, going above and beyond to meet patients' needs
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