Data Entry Hr Manager

George Thomas Augustine

Frederick, Maryland ***04: ************@*****.***: 301-***-****

CAREER SUMMARY

Marketing, underwriter & administrative professional with 21 years of experience in industries like Exporting, Insurance and Telecommunication. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Ability to work independently and exceeds expectations.

Achievements:

Exported USA branded goods worth $ 3 Million in 11 years

Implemented innovative promotional plans and developed 15 new clients and accomplished $ 247,500 in sales within a short period of one year

SKILLS AND ABILITIES

Implemented and enhanced the Customer Relation Management practices across various industries like Insurance, Tele communication and Exporting

Proficient computer skills. Microsoft Word, Excel, PowerPoint,Outlook, adaptable to any software program

Proficient administrative skills, fast Learner, Multi tasking, Proactive, Organized and detail oriented

Effective communication skills: Written; verbal; able to handle confidential materials and information with utmost discretion.

Efficient office management skills: Adept at handling all aspects of office management functions; able to coordinate, oversee projects efficiently, and set priorities. Strong organizational skills.

PROFESSIONAL EXPERIENCE

Owner, 2014-Present, Readan International, Maryland, USA

Exported US goods $ 3 Million in 11 years

Identifying the requirement of clients and sourcing the products.

Responsible for prospecting and acquiring new clients.

Customer relationship management activities related to keeping customer loyal.

Ensure that all the necessary documentation and procedures are followed for exporting goods to different countries.

Warba Insurance Company, Darwaza, Kuwait City, Kuwait 2005-2013

2010- 2013- Client Service Coordinator

Implemented innovative promotional plans and developed 15 New clients and accomplished $ 257,500 in sales within a short period of one year.

Marketed insurance solutions to Corporations.

Launched new products and Implemented innovative promotions.

Identified and trained different channels of distribution. Worked as manager in the office of chairman for 6 months.

2005-2010- Underwriter Marine Cargo Insurance

Responsible for underwriting and analyzing various risks associated with marine cargo insurance and submitting reports to management .

Calculated Insurance premium and customized insurance programs for clients.

Arranged reinsurance support for shipments to Iraq & Afghanistan.

Associate member of Insurance Institute of India

Has done 6 months market research for Amul, a leading FMCG brand in India.

Education M.B.A- Marketing -Madras University- India, 1999

Bachelor of Commerce- Mahatma Gandhi University- India,1996

Volunteer Experience: Volunteer at Urbana Fire Department, nMontavue Assisted Living, Share Food Catholic Charites shelter home, Worked as teacher’s aide in the Frederick County school

George Thomas Augustine

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