Customer Service United States
Resume:
CELINA KONOLD
CASHIER/TEAM LEAD SARATOGA SPRINGS, 84045, UNITED STATES 385-***-****
DETAILS
Saratoga Springs, 84045
United States
******************@*****.***
Date / Place of birth
08/13/2004
Salt Lake City
SKILLS
Motivated Attitude
Leadership Skills
Excellent Customer Service Skills
Honesty and Integrity
Excellent Communication Skills
Excellent Listening Skills
Reliable Money Management
Skills
Teamwork Skills
Multitasking Skills
Effective Sales Skills
Problem Solving Skills
LANGUAGES
English
HOBBIES
Longboard, hike, chill with friends,
and watch movies
PROFILE
• Responsible cashierproficient in handling money
• Great at helping customers locate products and keeping merchandise stocked
• Good unmatched customer service and workplace focus
• Good listening skills combined with attentive and detail-oriented nature
• Excellent multi-tasking aptitude
EMPLOYMENT HISTORY
Cashier/Stocking at Walgreens, Saratoga Springs
August 2022 — October 2022
• Served as a cheerful and helpful cashier five to seven days per week.
• Happily worked holidays and weekends, and aimed to provide the highest level of customer service possible.
• Collected payments, issued receipts, neatly bagged items, and helped customers to their vehicles when needed.
• Worked well with other employees and listened carefully to directions from supervisors.
• Accurately counted the money in drawers at the end of shifts and logged numbers.
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Assisted customers with locating items and providing product information
• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Cashier/Busser at Blackbear Diner, Draper
October 2022 — February 2023
• Performed financial transactions in a fast-paced retail store environment.
• Collaborated with other employees to ensure the highest degree of customer service.
• Educated myself on the products and mission of the store, and remained up-to-date on new products and trends.
• Developed strong customer relationships that resulted in a high rate of repeat regular customers.
• Assisted with a variety of daily tasks to achieve ultimate store productivity.
• Greeted customers in a friendly and professional manner
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Cashier/Mixologist/Team Lead at Twisted Sugar, Saratoga Springs March 2023 — January 2024
• Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Greeted customers in a friendly and professional manner
• Processed payments quickly and accurately, resulting in a X% increase in customer satisfaction
• Stocked shelves and ensured product displays were organized and attractive
• Maintained an accurate cash drawer, reconciling discrepancies to the penny
• Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience
• Utilized up-selling and cross-selling techniques to increase revenue
• Troubleshooted customer service issues and resolved conflicts with tact and diplomacy
EDUCATION
High School diploma, Rockwell Chart High School, Eagle Mountain September 2018 — May 2022
• Only need 4 credits to graduate
• Looking at the possibility of doing on line school for those REFERENCES
References available upon request
Contact this candidate