Administrative Assistant General Office
Resume:
JONNELL
AGUILAR
CONTACT
*******.*******@*****.***
Houston, Texas 77429
SKILLS
• 17 years' experience in the office
administrative field.
• Typing skills of 60 words per minute.
• 10-key
• Microsoft Word
• Excel
• PowerPoint
• Access 2000
• Outlook
• Intellisys
• Word processing
• Printer, Scanners, and Copiers
• Experience in transcription
• Documentation
• Legal terminology
• Business letters
• Memo writing
• Handling electronic files
• Record management
• Dispatch
• Supply orders
• Processing work orders
• General office duties
PROFESSIONAL SUMMARY
I am a hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, strengthening my work ethic to quickly adapt to different processes and assist in company objectives. Results-driven with a passion for growth and efficiency to meet company needs and becoming an asset to my employer.
EXPERIENCE
August 2021 – July 2023
Independent Consultant/Freelancer
Artpise Consultant, Cypress, Texas
• Assisted with computer component optimization and computer software products.
• Consulted on bookings and appointments for various companies throughout the United States.
• Enhanced existing software
• Sold new software
• Booked Cruises
• Scheduled appointments
• Assessed business processes to identify opportunities for improvement and efficiency gains.
• Established key performance indicators used to measure success of projects.
• Developed successful solutions specific to client needs. August 2019 – February 2020
Administrative Assistant
Coast To Coast Transportation, Cypress, Texas
• Scheduled approximately 20 LTL (less than truckload) shipments daily, confirmed pickups and deliveries.
• Contacted carriers for exact ETAs, provided statuses to customers in a timely manner.
• Answered telephones, assisted customers with any inquiries, forwarded documents such as PODs (proof of deliveries), calculated and provided freight costs to customers.
• Assisted staff, answered approximately 200 emails weekly, 2
filed orders, corrected all invoice adjustments and assisted with scheduling partial truck loads as needed.
• Worked alongside my supervisors, assisted with our Big Lots project, which consisted of sending one merchandiser unit to 800 Big Lots locations. Followed up on the scheduled orders, made any special arrangements for stores in need of special deliveries due to small dock sized doors.
• Received recognition for my demeanor and work ethic becoming point of contact for our Hussmann team and Big Lots customers.
• Responsible for general office duties.
• Maintained store coordinator spreadsheets.
• Worked with accounting on any invoice manifest
discrepancies.
• Utilized and maintained the office program to keep track of orders.
April 2017 – November 2018
Preventative Maintenance Coordinator
ACS Commercial Services, LLC, Houston, Texas
• Effectively managed over 300 monthly maintenance visits for various retail store locations.
• Utilized the excel program to organize our scheduled routine maintenance visits.
• Received a promotion after four months of employment for excellent customer service and account management.
• Became the primary point of contact for corporate offices and various store locations while maintaining a strong relationship with representatives and store managers.
• Collaborated with the Emergency Service Team to facilitate and expedite emergency maintenance visits.
• Answered multiple telephone lines, scheduled emergency work orders in a timely manner and transcribed the technician’s description of work performed upon completion.
• Worked with supervisors or project managers to develop schedules. Monitor deadlines and coordinate resources. August 2012 – April 2017
Administrative Assistant
TPI Staffing, Houston, TX
• Responsible for completing assignments on a temp to hire basis.
• Performed clerical duties, answered telephones, and assisted clients with any inquiries.
• Performed data entry duties, filed documents both paper and electronically.
• Utilized printers and copiers, distributed and processed mail 3
correspondence.
• General office duties.
• Maintained an attractive work environment.
EDUCATION
December 2021
Medical Business Office Professional-Completed 176 Hours Houston Community College, Houston, Texas
May 2001
Legal Secretarial-Completed 800 Hours
Bradford School of Business, Houston, Texas
May 2000
Klein Forest High School, Houston, Texas
CERTIFICATIONS
• Medical Business Office Professional Certificate
• Legal Secretarial Certificate
• DECA Scholarship
• Graduated High School with Advanced Diploma
REFERENCES
References available upon request
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