Customer Service Data Entry (Remote)

Icydor Green

Hyde Park, NY *****

**********@*****.***

+1-845-***-****

Professional Summary

Dedicated professional seeking Receptionist role with 3 years of experience in customer service and office management.

Proven expertise as a Medical Receptionist, adept at handling calls, scheduling appointments, and managing insurance and payments. Strong organizational and communication skills, with proficiency in medical billing, data entry, and front desk operations. Authorized to work in the US for any employer

Work Experience

Medical Receptionist

NY Best Medical-Poughkeepsie, NY

March 2024 to Present

• Manage multi-line phone system to efficiently answer and direct calls, ensuring effective communication with patients and staff.

• Perform accurate data entry and maintain up-to-date patient records, including processing payments and coordinating insurance-related inquiries.

• Schedule patient appointments, optimizing calendar availability to accommodate patient needs and clinic capacity.

DSP (Direct Support Professional)

The Arc Mid-Hudson, NY

July 2019 to Present

• Assist adults with special needs in group home settings to engage in daily activities and enhance their quality of life.

• Supervise and monitor the health and wellbeing of individuals to ensure a safe and supportive living environment.

• Facilitate opportunities for individuals to participate in community activities, promoting inclusion and independence.

PCA Personal Care Assistant

Community Home Health Care-Carmel, NY

June 2019 to Present

• Provides compassionate and personalized care to clients by assisting with daily living activities, ensuring their comfort, safety, and well-being in a home health care setting. Hha/Pca

Hyde Park Assisted Living-Hyde Park, NY

August 2018 to September 2018

• Provided compassionate and reliable care to patients, ensuring their comfort and well-being.

• Demonstrated strong work ethic and dedication in supporting daily living activities and medical needs. HHA/Caregiver

Private Duty In-Home Care-Pawling, NY

April 2015 to January 2016

• Provided comprehensive personal care and assistance, including personal hygiene support, meal preparation, and transportation to medical appointments, ensuring patients' well-being and comfort.

• Managed household tasks such as cleaning, laundry, and grocery shopping, while also assisting patients with budgeting finances to maintain an orderly and supportive home environment. Hha/Pca

Unlimited Care-Poughkeepsie, NY

September 2014 to March 2015

• Provided compassionate and personalized care to clients by assisting with daily living activities, monitoring vital signs, and ensuring a safe and comfortable environment to enhance their quality of life. Education

Ulster BOCES Ulster-County, NY

Skills

• Administrative experience - Administrative experience (3-5 years) (4 years)

• Greeting customers

• Data entry

• Interpersonal skills

• Medical scheduling

• Calendar management

• Insurance Verification

• Correspondence management

• Computer literacy

• Clear verbal communication

• Microsoft Office

• Record keeping

• Medical Receptionist

• Direct Support

• Microsoft Outlook

• Google Workspace

• Cash handling

• Office management

• Organizational skills

• HIPAA

• Customer service

• Medical Billing

• Invoice processing

• Personal Care

• Time management

• Client interaction via phone calls

• Caregiving

• Zoom

• Phone etiquette

• Special Needs

• Microsoft Word

• Autism Experience

• Google Docs

• Scanning

• Customer inquiry handling

• Multi-line phone systems

• Front Desk

• Windows

• Appointment scheduling

• Phone answering

• Photocopying

• Childcare

• Microsoft Excel

• Order assistance

• Disability

• Typing

• Patient care

• Clerical Experience

• Customer Service (5 Years)

• Communication skills

• Microsoft Teams

• Developmental Disabilities Experience

• Home Care

• Documentation review

• Home Health

• English

• Providing product information

• Direct Care

• Data sorting

• Spreadsheet charts

• Client email correspondence

• Medical Office Experience

• Customer complaint resolution

• Confidential information handling

• Administrative experience within healthcare

• Computer skills (5 years)

• Faxing

• Grammar Experience

• Filing

Certifications and Licenses

Driver's License

CNA

First Aid Certification

CPR Certification

Contact this candidate