Center Representative Contact

Aryelle Andreani

Chandler,AZ ***** ***************@*****.*** 602-***-****

Energetic professional with exceptional experience-enhancing customer experiences in a food service setting. Courteous and friendly when helping customers. Passion with Special Event Planning and organization. Constantly finding new ways to exceed customers' expectations with personalized service. Offering experience working in restaurant and Hospitality settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Cruise Specialist

Norwegian Cruise Line

Chandler,AZ/Remote August 2024 - November 2025

●Service new and exciting reservation requests from travel agents and direct guests, resulting in a positive customer experience.

●Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.

●Communicate with specific organizational support departments as necessary.

●Demonstrate effort in maximizing revenue opportunities by offering to confirm space, offering stateroom category upgrades, communicate vacation value, provide ship attributes, offer air and land components, along with all available ancillary products.

●Apply expected behaviors to correct opportunities identified as a result of any quality related observations.

●Adhere to all applicable department attendance, phone adherence and conformance expectations as outlined in new hire training and through Supervisor guidance.

●Perform other job-related functions as assigned.

Delivery Driver

Ubereats & DoorDash

Chandler, AZ July 2024 - present

●Private contractor for ubereats and DoorDash deliveries

●Private contractor for Ubereats and DoorDash food deliveries

Hostess

Black Bear Diner Restaurant

Chandler, AZ May 2022 - July 2024

●Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times

●Answered customer questions about hours, seating and menu information

●Assigned patrons to tables suitable for needs and restaurant section rotation

●Supported servers, food runners and bussers with keeping the dining area ready for every guest

●Cultivated positive guest relations by managing information and orchestrating speedy seating

●Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests

●Monitored seating area and checked restrooms regularly to keep spotless

●Informed servers of newly seated parties for speedy service

●Used cash registers and credit card machines to cash out customers

●Collected information from arriving customers to seat groups or place them on waitlist

●Monitored front entrance for new guests while assisting servers by taking and delivering drink orders

●Routinely supported other areas of the restaurant by answering telephones and completing financial transactions for other staff members

●Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.

Grocery Clerk

Fry’s Food and Drug Store

Chandler, AZ June 2023- January 2024

●first point of contact at this store by providing shoppers with information about products offered in the store.

●maintaining a clean work environment, organizing food displays, and stocking shelves with products for customers to buy.

●Cross-trained in multiple departments

Cashier Associate

Dollar Tree

Chandler, AZ Aug 2021 - May 2022

●Utilizing my skills in customer service retention, while my main responsibilities include meeting and greeting customers, assisting in sales, and answering questions about products, services, and merchandise

●Answered questions about store policies and addressed customer concerns

●Helped customers complete purchases, locate items and join reward programs

●Assisted customers by answering questions and fulfilling requests

●Reviewed weekly sales ads and monitored price changes

●Operated cash register for cash, check and credit card transactions with excellent accuracy levels

●I worked a flexible schedule and extra shifts to meet business needs.

Sales Associate

Spirit Halloween

Seasonal

Chandler, AZ Aug 2021 - Nov 2021

●Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.

●Greeted store customers, offered assistance and thanked each for patronage.

●Organized engaging front-facing displays to capture customer interest and drive revenue growth.

●Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.

●Updated seasonal displays for windows and mannequins to highlight current product lines.

●kept the store floor neat and organized for the Halloween Season

Team Member

Harkins Movie Theater

Chandler, AZ Jun 2012-Jan 2014/ Oct 2014 - Feb 2016

●Member, my role was key in ensuring every guest’s visit to Harkins is as good as it could possibly be by providing the Ultimate Movie going experience to everyone who walks through the door

●Worked different stations to provide optimal coverage and meet production goals

●Sought out ways to go above and beyond job requirements

●While being trained for multiple departments and utilizing my skills in up-selling for the product of movie tickets and concession goods and any holiday or specialty items and signing interested guests up for the Harkins loyalty program

●Kept work areas clean, organized and safe to promote efficiency and team safety

●Contributed to team success by completing jobs quickly and accurately

●Learned all required tasks quickly to maximize performance.

Street Team Lead

Maricopa Community College

Mesa, AZ Jul 2010 - May 2015

●As a volunteer and later as the Lead of the team, I utilized my skills and experiences as a student of the MCC Mesa campus to promote the college to both prospective and returning students

●As a Street Team Lead I lead small teams of three or more volunteers or fellow Team Members in our community outreach events both on campus and off-campus

●When not in the field I assisted with administrative tasks such as meeting management and event management on campus for the many award ceremonies and new building openings

●Among my many responsibilities was the coordination of the promotional items inventory and storage facility

●Organized and stocked merchandise to keep necessary levels for sales demand.

Associates Degree 2015

Hospitality Tourism and Development from Scottsdale Community college

Internship 2009

Disneyland College Program -Entertainment at Disneyland Anaheim, CA

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