Quality Control Service Agent

Wesley Tada

Email: ******.**@*****.*** phone: 808-***-****

EDUCATION

ACTT Computer

Training

Aiea, Hawaii 96701

**-****-*******

Kaimuki HS

Honolulu, Hi

OBJECTIVE

Results-driven professional with extensive experience at The Honolulu Advertiser and Delta Airlines, specializing in operational efficiency, quality control, and equipment maintenance. Proven ability to lead and implement cost-saving solutions through innovative problem-solving. Skilled in sorting and organization, ensuring streamlined processes and compliance in fast-paced environments. SKILLS

● Proficient in Microsoft Word / Excel / PowerPoint / Access.

● Experienced in operating stand up and drive type forklifts, container loaders, belt loaders & push tugs.

● Quality control.

● Employee training

● Digital scanning

● Operational efficiency

● 10-Key

HONOLULU

ADVERTISER

HONOLULU, HAWAII

Packaging Foreman

06-1978 – 04-2025

EXPERIENCE

● Perform daily maintenance checks on all equipment to ensure operational readiness.

● Program and operate GMA Inserting machine and making all adjustments to working parts.

● Programmed and operated cart loaders, product stackers, tying machines and under-wrap machines.

● Shorted and organized newspapers for efficient transport and delivery.

● Directed the work of junior employees, ensuring adherence to quality standards and procedures.

● Bundled, labeled, and routed newspapers in accordance to established protocols.

● Mentored new employees, providing guidance and support for smooth onboarding.

● Identified and implemented operational improvements, resulting in significant cost savings.

● Created detailed progress reports to track workflow efficiency and team performance DELTA AIRLINES

GLOBAL SERVICES

HONOLULU, HAWAII

Airport Customer

Service Agent

Cargo / Ramp

04-1989 – 05-2018

EXPERIENCE

● Applied barcodes and utilized digital scanners to track cargo and baggage during transportation.

● Maintained updated knowledge of safety procedures and proper lifting techniques.

● Organized pallets for efficient retrieval and loading processes.

● Applied barcodes and used digital scanners to track cargo and baggage during transport

● Maintained up-to-date knowledge of safety procedures and proper lifting techniques

● Organized pallets to support efficient retrieval and loading operations.

● Verified cargo for compliance with regulatory standards prior to transport.

● Coordinated baggage and freight carts to ensure accurate aircraft loading per specifications

● Executed timely operations to meet on-time flight performance.

● Operated a variety of motorized ground vehicles including aircraft push tugs, freight/baggage tugs, forklifts, belt loaders and container loaders.

● Safety positioned and pushed aircraft from remote locations to designated operational areas.

● Preformed pre-flight maintenance checks on ground service equipment. EXTRA CURRICULAR

● Jiu-Jitsu

References: Available upon Request

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