PJT Resume ****
Patrice Tewolde
Paterson, NJ ***02
************@*****.***
Professional Summary
Highly proficient as an Ophthalmic Technician with 6+ years of experience specializing in diagnostic imaging and patient work-ups for retina and glaucoma specialties. Expert in operating a wide range of ophthalmic equipment, including OCT, Fundus Cameras, and Visual Field Analyzers. Seeking to leverage advanced technical skills and a passion for ocular imaging to transition into a dedicated Ophthalmic Photographer role, focusing on obtaining IVFA certification and contributing to high-quality diagnostic data capture for complex retinal cases.
Work Experience
Optometry Exam Technician Lead
The Eye Health Group NJ, LLC.
2023-10 - Current
● Highly requested tech by patients for comfortability while screening
● Relied on due to quick and concise verbal triage
● Diagnostic testing and procedures
OCT/iWellness
VF
Fundus photos
Optomap
● Ensures all techs have clinical understanding and reasoning
● Ability to communicate, educate and answer patients medical inquiries and optometric concerns with clarity
Ophthalmic Technician
Omni Eye Services
2022-03 - 2023-04
● Ability to quickly adapt pre-screening preferences for multiple Ophthalmologists on schedule
● Adjusted smoothly on procedures and protocols for the different office locations
● Comfortable with different scribe styles preferred by each Ophthalmologist
● In-office procedures patient prep for Macula Degeneration injections and Cataract surgery, and disciplined for standards of pre- and post-op procedures
● Superior attention to detail for Fundus and Optic Nerve photography
● Efficient refractions while maintaining knowledge on new optical technology
● Experience with A-Scans transitioned to IOL Master, pachymetry, with an introduction on operating topography instruments and interested in further clinical education
● Insurance authorizations and proper procedural coding Customer Service Fulfillment Supervisor
MH Optical
2020 -06 -2022-02
● Provide services and maintained account preferences to established Optometry offices and optical stores
● Complete forms in accordance with company procedures.
● Create, maintain, and enter information into 4 different databases according to accounts
● First point of contact for answering accounts questions on new products and individual recommendations. Federal Work-Study - Assistant to Chief Operations Officer Berkeley College
2018-06 –2020-04
● Directing multiple phone lines to executive staff's proper extensions
● Coordinated and managed details for events of small to medium publicity
● Liaison between new staff, professors and campus logistics Certified Paraoptometric Technician (CPOT)
Focus Eye Health and Vision Care
2010-07 -2013-12
● Accepted the first offer to transition from a female soldier SSG of a military optometry clinic to receiving my CPOT Certification, then training tech. And soon advanced to contact lens tech for training with over an 82% success rate which inadvertantly caused contact lens sales to increase 7.3% within my first year.
● As the first tech to have the position of one-on-one tech to the Optometrist/founder with examinations, intermediate level scribe before being assigned as the account supervisor for Alcon, CooperVision and Bausch and Lomb.
● Alongside a knowledgeable Optician I advanced to Technican Representative entrusted with small decision making on behalf of the office when meeting with pharmaceutical company reps.
● Physician scribe/patient education
● Processed Billing/Insurance
● Managed accounts/Patient Services and provided customer service over the phone with insurance inquiries
● Conducted diagnostic testing for Glaucoma and retinal disorders and performed visual acuity. Honored to be a part of a practice that openly welcomed patients with special needs by offering alternative vision care testing AND founder of The Opening Eyes Program for the Special Olympics. Ophthalmology Technician - U.S. Army
Staff Sergeant (SSG E-6)
Ireland Army Community Hospital - Fort Knox, KY
2009-04 - 2010-06
● Assigned to the optical lab as Sgt. (E-5) with
typical duties in accordance to military rank
system which included coordinating logistics
with the medical clinic, The Veterans
Administration and essential eyewear for
troops deploying.
● Quickly earned rank through maintaining high
personal standards for work ethic and
character.
McDonald Army Health Center - Fort Eustis, VA
2008-01 - 2009-03
● Certified Army Optician with typical duties
which included working multiple edgers at once
for highest level of production with minimal
remakes. And oversaw specialty jobs related to
lens neutralizing and glass lenses for pilots.
● Became familiar with SERTS computer system that assisted with tracking turnover progress, what link in our productivity needed to be improved as soldiers still must comply with mandatory duties causing production patterns to change.
Education
Bachelor of Science - Legal Studies
Berkeley College Woodland Park - Woodland Park, NJ 2020-04 Bachelor of Business Administration - General Business Berkeley College Woodland Park - Woodland Park, NJ 2020-04
Associates of Applied Science - Liberal Arts
Bergen Community College - Paramus, NJ
2008-06
Skills
● Microsoft Office; Word, PowerPoint, Excel
● Knowledge of Lean Six Sigma
● 2 years of American Sign Language