Customer Service Patient Care

MARIE JULIE BRUTUS

*** ***** *** ******** *** Jersey 07592

Tel:929-***-**** ***********@*****.***

SUMMARY: Excellent bedside manner, and equally skilled in communicating with other

medical professionals to serve patient needs. Worked with a wide variety of patients of different

ages and situations, and am well-versed in providing patients with compassionate care. Seek a

position as a Dialysis Technician.

SKILLS

Patient-Centered Care

Communication; Collaboration

Knowledge of dialysis procedures

Problem-solving, leadership

EDUCATION AND CERTIFICATIONS

PHLEBOTOMY & EKG

ASA COLLEGE 2015

DIALYSIS TECH & EKg

MANHATTAN INSTITUTE 2018

CPR TRAINING

AMERICAN ASSOCIATE-2004 - 2005 CAMBA

VOLUNTEER EXPERIENCE

American Red Cross, New York, NY -2014- Present

INDIVIDUAL COMMUNITY

Promote disaster preparedness education though public speaking. Deliver the New York State

citizen preparedness corps (NYC CPC) presentation to diverse audiences.

Facilitate the orientation and training of new educators’ plan and manage preparedness events.

Senior Living, Brooklyn, NY- 2015

CARE MANAGER

Provide high quality patient care within surgical,acute-care, rehabilitation.

Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan

changes, diapering, emptying drainage bags and bathing. Commended for chart accuracy,

effective team collaboration, patient relations and consistent delivery of empathetic

WORK Experience

Business Services, Inc. Brooklyn, NY 2010 - Present

CASHIER/CUSTOMER SERVICE

Handle all transactions, both in person and via telephone

Successfully managed high volume sales and shipping for FedEx DHL.

Executed programs using limited resources.

The TAX Shoppe 2023

Customer Service

Communication

Team management

Account closing

Credit Card payment processing

Quality Control

Direct sales.

Contact this candidate