Accounting Support Customer Service

January ****

Dear Hiring Manager:

It is with a sense of enthusiasm that I submit this letter and accompanying resume for your review. I’m currently applying for your Credit Union position. With recent formal education in accounting combined with over 8 years of related accounting support experience. I am looking forward to expanding my understanding of corporate accounting, as well as a greater level of potential in my career path.

Motivated about accepting a career position with a company that encourages professional advancement and continued challenges, I am prepared to give my best in performing to your high standards. My strengths lie in the areas of accuracy in volume processing for accounting transactions, a high level of dependability, and a meticulous eye for detail and the identification of potential issues. I have excellent communication skills, as I can clearly explain complex information to a diverse population of customers and internal staff. I have been recognized on numerous occasions for my friendly and upbeat attitude. When you hire me, you will not regret having a hard working person.

My work ethic is quite solid, as I generally work to achieve goals on a daily basis. You will enjoy me contributing to the team environment by assisting where needed or lending a hand to co-workers when they are overwhelmed. I take pride in performing my areas of responsibility with a professional and diligent attitude. Problem solving has been one of the areas in which I excel as I am able to get to the heart of an issue right away before finding a solution that will satisfy not only the customer but business requirements as well. Overall, I am willing to support your team and I am confident that I will quickly become an asset in the process.

A personal interview will give us both the opportunity to see how I might fit best into your organization. I will look forward to hearing from you soon and the scheduling of an interview. Thank you for your time and serious consideration.

Sincerely,

Karina P. Velasco

Profile

Consistent, motivated, and capable accounting professional with solid experience in accounting practices. Recognized as a detailed, organized, and multi-task oriented individual who works well both independently and in a team environment.

Adaptable and efficient with a high degree of accuracy and a strong work ethic; learns quickly.

Exhibits excellent communication and problem solving skills; analytical and critical thinker.

Windows, MS Word, Excel, Outlook, PowerPoint, Access, QuickBooks, and proprietary software.

Core Competencies

Accounting Support

Account Receivables Reconciliations

Billing/Invoicing

Collections

Management Reports

Contract Compliance

Banking

Inventory

Customer Service

ICD-9/CPT Codes

Insurance/Claims

Experience

2009 - Present Pursuing Academic Goals - Associate of Science Degree in Accounting

2021-Present Med Tech

Oakmont Senior Living

Patient care at a memory care facility. ADL’s and medicine management, and patients to hospital when need for extra care

2009-Present Walgreen’s

Shift Lead

Manage the store and pharmacy while the manager is not available, inventory control, cash management, customer service, load and unload truck for inventory, stock the shelves once the truck arrives from the warehouse, and supervise employees and work together as a team.

2005 - 2009 CareNet Medical, Inc. Costa Mesa, CA

Medical Billing/Accounting Support

Performed medical billing for a medical supplies provider focused on accuracy and customer service. Facilitated and resolved insurance billing and handled appeals. Processed orders and coordinated delivery of durable medical equipment to individual clients. Worked closely with commercial clients to process and fulfill large orders. Tracked and maintained inventory. Handled collections with emphasis on client retention and a service-oriented approach.

2001 - 2004 Nevada Eye PA, Ltd. Las Vegas, NV

Medical Billing/Accounting Support

Extensive accounting support for a medical office. Processed claims, initiated insurance billing, generated invoices, updated database/accounting system, processed payments, resolved issues, and managed A/R reconciliations.

2000 Diagnostic Center of Medicine Las Vegas, NV

Medical Billing/Accounting Support

Provided accounting support for insurance billing and client invoicing. Processed account receivables and provided quality customer service.

1995 - 1999 D'Agostino Chiropractic Santa Ana, CA

Office Manager/Accounting Support

Managed daily operations of a chiropractic office. Processed payments and handled cash. Prepared bank deposits and reconciled receivables. Generated receipts. Handled insurance billing and resolved issues. Pursued client collections with emphasis on customer retention. Oversaw inventory control; ordered and stocked supplies. Tracked expenses. Maintained confidential filing system. Generated daily/weekly reports. Assisted the owner with special projects and client services.

Education

2 Year Associate of Science Program - Accounting Orange Coast College, Costa Mesa, CA

Noteworthy Coursework: Accounting, Business Communications.

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