Branch Manager Business Development
Resume:
Jerilyn Ebbole
Mulberry, FL *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
VP Branch Manager
Citizens Bank & Trust-Lakeland, FL
August 2023 to Present
Retired
Branch Manager
Florida Central CU-Lakeland, FL
November 2022 to Present
Branch Manager responsible for a team of 5. Outbound calling and business development. Proficient in lending,deposits and relationship building
Branch Leader -VP
Truist
2019 to Present
• Develop team goals and processes to achieve maximum results.
• Utilize tools and manage a defined sales process.
• Grow customer relationships through sales and referral activities.
• 146% year over year profitability growth.
• Increased mortgage production by 30%.
• Achieved the second highest sales in the state by identifying and referring clients to investment opportunities with over 9M in investable assets sold.
• Increased net income by 11% to goal while decreasing net expenses by 2% over same time period.
• Continued an outside calling activity generating numerous new accounts and contacts.
• Conducted fourteen financial wellness seminars to achieve CRA requirements.
• Small Business champion for N Florida
Branch Retail Executive
BBVA Compass Bank
2017 to 2019
Exceeded customer experience scores 130% above company standard.
● Achieved 105% to goal in referrals to Investment partner and 125% in referrals to Mortgage. 105% increase in branch revenue.
● Performed with a high degree of accuracy to obtain excellent audit ratings for four consecutive quarters.
● Empowered employees to achieve full potential and promoted two internals by allowing them to capitalize on their personal strengths.
● Leveraged small business acumen to grow loans to region leading results. Branch Manager
Atlantic Coast Bank
2016 to 2017
Showcased natural leadership abilities.
● Active member of the Clay Economic Counsel.
● Effectively matched goals to resources.
● Branch success achieved through problem solving, technical skills and accuracy. Vice President, Branch Manager
BMO Harris Bank
2008 to 2016
Dynamic leadership of branch operations.
● Utilize financial analysis and financial modeling.
● Coach, mentor, and develop staff.
● Responsible for talent planning and career progression.
● Proactively manage and leverage 2.1% of Charlotte County market share out of one location.
● Consistently exceed sales goals through effective manageable activities.
● Lead day to day operations, client flow, disbursements and net contributions.
● Represents bank at client meetings, networking events, seminars, workshops, and board positions.
● Employ internal partnerships to ensure increased productivity.
● Consistently match external prospects with the right resources within the bank.
● Strong problem solving and negotiating skills.
Vice President, Retail Consumer Market Manager
Bank of America
1998 to 2008
Market Manager for thirty-one consumer banking centers.
● Trained, coached, mentored, and influenced 400 employees.
● Improved market with a balance between sales, service, and operations.
● Managed 2.4 billion in deposits.
● Executed product knowledge through hands on training.
● Aligned resources to ensure optimum results.
● Drive results to ensure year over year improvement.
● Proactively mitigates risk/compliance issues.
● Entrusted with selecting and assessing talent to drive individual development.
● Charged with associates' compliance with parent company global direction.
● Integrate operating routines with other lines of business.
● Applied six sigma processes to reduce variability and achieve consistency.
● Outstanding achievement awarded for Borrowers Protection Plan penetration in Real Estate.
● District Manager for 18 branches in Asia.
Education
B.A in Business Administration
Colorado Technical University
March 2008
Skills
• Retail Management (10+ years)
• Six Sigma (4 years)
• Financial Analysis (10+ years)
• Banking (10+ years)
• Loan Origination (10+ years)
• Underwriting
• Loan Officer Experience (10+ years)
• Budgeting (10+ years)
• Sales Management (10+ years)
• Credit Analysis (10+ years)
• Business Development (10+ years)
• Forecasting (10+ years)
• Financial Planning (10+ years)
• Portfolio Management
• Risk Management (10+ years)
• Strategic Planning (10+ years)
• Tax Experience
• Management (10+ years)
• Financial Services (10+ years)
• Negotiation (10+ years)
• Profit & Loss (10+ years)
• Analytics (10+ years)
• Cash handling (10+ years)
• Communication skills (10+ years)
• English (10+ years)
• Leadership (10+ years)
• Sales (10+ years)
• Supervising experience (10+ years)
• Process improvement (10+ years)
• Computer Networking
• Outbound Sales
• Business Analysis
• Insurance Sales
• Pricing
• Banking
• Portfolio management
• Financial planning
• Financial services
• Credit analysis
• Outbound sales
• Cash handling
• Pricing
• Sales management
• Business development
• Negotiation
• Childcare
• Supervising experience
• Cash register
• Leadership
• Financial management
• Profit & loss
• Mentoring
• Financial modeling
• Budgeting
• Forecasting
• Office management
• Accounting
• Cold calling
• Marketing
• Six Sigma
• Accounts receivable
• Computer networking
• Risk management
• SharePoint
• Insurance sales
• Sales
• Merchandising
• Planograms
• Retail sales
• Business analysis
• Financial analysis
• Outdoor work
• Typing
• Customer service
• Administrative experience
• Organizational skills
• Phone etiquette
• Computer skills
• Communication skills
• Financial auditing
• Recruiting
Military Service
Branch: United States Air Force
Service Country: United States
Rank: E3
October 1979 to July 1981
Disbursement accounting specialists
Certifications and Licenses
NMLS
November 2022 to Present
Driver's License
Additional Information
15 years experience in WORD and EXCEL
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