Patient Access Care

Maria Vuelto M

Dorchester,MA

929-***-**** • *********@*****.***

Patient Access Coordinator/ Sales

Seeking Community Health Navigator role with 5 years of health care experience. Proven expertise in member

outreach, patient care coordination, and relationship building. Skilled in communication, organization, and bilingual

support to enhance community health initiatives.

Work Experience

10/06/2025 - Current

Health Assistant I

•Patient check-in and check-out processes, ensuring smooth and efficient operations.

• Verify health insurance details to maintain accurate patient records and facilitate billing procedures.

•Handles all emergency phone calls appropriately, efficiently, and according to emergency protocol.

● Appropriately sorts and distributes lab results to clinicians.

● Responds appropriately to patient requests for medical record information.

● Performs data entry.

Patient Access Coordinator/ MAPS Trained

Mount Auburn Hospital/Patient Access Rep June 2025

• Facilitate patient check-in and check-out processes, ensuring smooth and efficient operations.

• Verify health insurance details to maintain accurate patient records and facilitate billing procedures.

• Schedule interdepartmental appointments and manage patient referrals to optimize care coordination.

Maps Side / ED

Check in / Check out patients

Bed planning and assigning patients to beds between floors and units Through communication w. charge nurse

Administrative Assistant/ Front Desk Receptionist

2

Dartmouth Vision Center

Admin Assistant/ Receptionist Aug 2020 - May 2023

• Scheduled patient appointments through multiple channels, including the patient portal, email, and phone,

ensuring seamless coordination.

• Verified insurance information and processed billing, maintaining accuracy and efficiency in financial transactions.

• Assisted with patient care by organizing charts and supporting the doctor with retinal imaging, while also

contributing to sales of glasses and contacts.

Security Guard

North East Security

Graduated 2018

Graduated 2014

Security Guard Jan 2018 - Mar 2020

• Conducted regular inspections and patrols to ensure the safety and security of premises.

• Managed property access by verifying identification and authorizing entry through ID badge creation.

• Monitored surveillance systems and secured all exits, doors, and windows, promptly reporting any suspicious activities.

References

Given during/after interview

Education

Bunker Hill Community College

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Brighton High School

Graduated with a 3.0

Other Activities

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