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Human Resources Management Specialist

Location:
Hephzibah, GA
Posted:
November 06, 2025

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Resume:

Alisha Royal

Proposed Records Management Specialist

EXPERIENCE SUMMARY

Ms. Alisha Royal is a Human Resources professional with six years of experience supporting the U.S. Department of Agriculture (USDA), Department of Commerce-Enterprise Services (DOCES), and the Federal Deposit Insurance Corporation (FDIC). Her expertise includes processing and staffing. In her current role with FDIC she reviews and audits Official Personnel Folders (OPF) files and coverts them into electronic OPF (eOPF). Ms. Royal has experience coding, payroll and processing various personnel actions including Standard Ford (SF) 50’s and OPF. She is experienced in a variety of front-end systems including National Finance Center (NFC), EmpowHR, HR Connect, Federal HR (FHR), and more. Currently she holds an active Public Trust and prides herself on her organizational skills as well as being detail oriented.

CERTIFICATION

Professional in HR

PROFESSIONAL EXPERIENCE

FDIC 12/2023 – Present

Processing Specialist (YRCI Contractor)

Perform and review over 2,000 client OPF and electronic OPF (eOPF) folders for validation on documents and records.

Identify incorrect and missing documents; upload employee documents into the eOPF Federal portal.

Split documents in Adobe Pro before uploading; request the client's prior service documents from Federal agencies.

Move files in appropriate sub-folders based on document need; review NFC system to check employees' latest or most recent hiring action.

Maintain strict adherence to compliance regulations, ensuring accurate processing of sensitive information.

Manage multiple priorities effectively, ensuring all tasks were completed accurately within established deadlines.

Maintain high levels of accuracy throughout daily tasks, resulting in a strong track record of minimal errors or rework required.

Exhibit strong attention to detail when reviewing documents, consistently catching errors before they reached clients or external partners.

Contribute to team success by consistently meeting or exceeding productivity targets and quality standards.

Compile information and input into the eOPF database.

Compute Service Computation Dates (SCD), compute retirements in FHR

Provide benefit counseling for benefit forms; navigate the Guide to Processing Personnel Actions (GPPA).

Processing Specialist (Contractor) 02/2023 – 12/2023

Same duties as above

DOC-ES 10/2024 – 02/2025

Processing Specialist (YRCI Contractor) (Part-Time)

Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.

Reviewed and uploaded over 2,000 Federal Employee's files into the eOPF system.

Supported continuous improvement initiatives by proactively identifying areas for process enhancements and recommending changes.

Corrected data entry errors to prevent duplication or data degradation.

USDA 09/2019 – 11/2022

HR Personnel Actions Processor (Contractor) 05/2021 – 11/2022

Completed projects on time and under budget while resolving complex issues for senior leaders.

Coded and reviewed Standard Form (SF) 52s and Requests for Personnel Action documents.

Reviewed records to include pay, position, and personnel, in support of audits and Quality Control (QC) work; initiated corrections when applicable.

Input work actions and updated SF-52 tracker.

Built positions and created staffing numbers in EmpowHR.

Downloaded probationary and Within Grade (WG) notification documents from the NFC mainframe and distributed them to supervisors and managers as appropriate.

Fulfilled other related Personnel Action Requests (PAR) tasks as assigned by HR Management.

Uploaded employee's documents into eOPF Information Federal portal.

Managed physical and electronic mailboxes ensuring correspondence was routed to the appropriate official.

Partnered with Senior Leadership to establish and develop corporate and HR policies and procedures.

Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.

Served as liaison between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.

Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.

Improved customer service rankings by quickly resolving issues to improve overall satisfaction.

Conserved time and improved workflows by handling special projects and emergency solutions.

Received, sorted, and distributed non-electronic mail from NFC.

Assisted with the onboarding process of 14,000 new hires.

Personnel Security Specialist (Contractor) 01/2021 – 05/2021

Maintained confidentiality of classified and sensitive materials.

Conducted background investigations and security checks for employees and contractors.

Prepared and submitted reports outlining findings.

Determined suitability of clearance levels based on results of background checks.

Assembled and maintained applicant files.

Responded quickly to incidents and assessed active situations for security concerns.

Adjudicated security clearances and processed pre-employment waivers, security requests, and reciprocity requests in accordance with executive orders, Federal regulations, and directives.

Briefed Senior Level staff on controversial and complex background investigation cases.

Reviewed, developed, and evaluated new, revised, or proposed personnel security instructions, guidelines, opinions, and decisions for impact on Agency's personnel security practices.

Updated HR Information System (HRIS) database, maintained data accuracy, and assisted with system changes.

Responded to inquiries by answering telephone calls, in-person questions, and emails.

Documented HR records and maintained confidentiality of sensitive personal information.

HR Staffing Specialist (Contractor) 12/2020 – 01/2021

Advised management on staffing requirements, recruitment strategies, sources, and special programs designed to support the agency's mission goals.

Maintained a thorough understanding and knowledge of hiring practices, recruitment strategies, and staffing industry trends.

Developed vacancy announcements, wrote assessment questionnaires, determined applicant qualifications, audit, and issued certificates, and made referrals by utilizing USA Staffing (USAS).

Utilized current HR database systems to query, retrieve, and analyze information to complete assignments.

Worked with a wide range of HR laws, regulations, policies, and precedents sufficient to provide advisory and technical services on complex HR issues.

Researched and interpreted Office of Personnel Management (OPM) qualification standards in rating job applications.

Prepared and issued Merit Promotion (MP) certificates to best-qualified candidates.

Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.

Guided candidate recruitment and selection to create and drive a workforce in alignment with company diversity and inclusion goals.

HR Assistant, Processing (Contractor) 09/2019 – 12/2020

Completed projects on time and under budget while resolving complex issues for Senior Leaders.

Coded and reviewed SF-52, Requests for Personnel Action documents.

Reviewed records to include pay, position, and personnel in support of audits and QC work and initiated corrections when applicable.

Input work actions and updates to theSF52 tracker.

Built positions and created staffing numbers in EmpowHR.

Downloaded probationary and WG notification documents from NFC mainframe and distributed them to supervisors and managers as appropriate.

Fulfilled other related PAR tasks as assigned by HR Management.

Uploaded employee's documents into eOPF Information Federal portal.

Managed physical and electronic mailboxes ensuring correspondence is routed to appropriate official.

Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.

Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.

Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.

Improved customer service rankings by quickly resolving issues to improve overall satisfaction.

Conserved time and improved workflows by handling special projects and emergency solutions.

Received, sorted, and distributed non-electronic mail from NFC.

Assisted with the onboarding process of 14,000 new hires.

SYSTEMS SKILLS

Microsoft (MS) Office Suite; Word, Outlook, HR Management Systems, Adobe Systems Adobe Pro, Microsoft Excel, Workforce Now, Compensation and Benefits, FHR, GPPA, NFC, USAS, eOPF, EmpowHR, HR Connect, Retirement Calculator



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